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Financial Crimes Fraud Operations Specialist
2 months ago
Guidehouse is seeking a highly skilled Financial Crimes Fraud Operations Analyst to join our team. As a key member of our Financial Crimes Compliance function, you will play a critical role in identifying and mitigating financial crime risks.
Key Responsibilities- Respond to inbound client inquiries and deliver exceptional customer service while applying research and analytical techniques to identify complex information sets and make logical determinations regarding suspicious activity.
- Determine whether fraudulent activity is present across customer products by applying consistent and well-documented analysis aligned with client and industry standards.
- Assess customer profiles and client data to identify whether activity is consistent with typical purchasing/payment activity, including Acceptable Use Policy adherence and Know Your Customer efforts.
- Execute and deliver high-quality work product, functioning both independently and in a collaborative setting with a focus on client satisfaction.
- Learn client procedures, systems, and processes and adhere to client requirements.
- Bachelor's degree from an accredited college/university and 2+ years relevant experience (Relevant experience may be substituted for formal education or advanced degree).
- Skilled at monitoring, reviewing, and analyzing account activity to identify fraud or suspicious activity.
- Strong understanding of bank operations, including navigating banking systems, understanding, and interpreting customer transactions.
- Knowledge of applicable laws, regulations, and guidelines (e.g., BSA, OFAC, FinCEN guidance).
- Knowledge of Financial Crimes Compliance functions such as OFAC Sanctions, Anti-Money Laundering, KYC, CDD, EDD, and/or Financial Fraud Investigations.
- Experience working with manual and system-generated alerts/cases for the detection of potentially suspicious activity.
- Ability to detect and mitigate red flags for potential financial crime, including money laundering, terrorism financing activities, and fraud, as it appears in transactional data.
- Strong analytical and research skills.
- The ability to excel within a team environment and independently.
- The ability to multi-task and effectively prioritize tasks.
- The ability to work in a production-driven environment.
- Effective oral and written communication skills.
- Strong proficiency in Microsoft Excel and other Microsoft Suite Products.
- Ability to quickly learn and adapt to new policies, procedures, and vendor systems.
- A demonstrable willingness to work more than 40 hours when needed.
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Position may be eligible for a discretionary variable incentive bonus
- Parental Leave
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Tuition Reimbursement, Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare Program
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.