Fraud Investigator

2 weeks ago

Draper, Utah, United States Guidehouse Full time

About the Role:

We are seeking a highly skilled Fraud Investigator to join our team at Guidehouse. As a Fraud Investigator, you will be responsible for applying research and analytical techniques to identify and investigate potential fraudulent activity.

Key Responsibilities:

  • Monitor and analyze account activity to identify potential fraud or suspicious activity.
  • Conduct thorough investigations to determine the validity of potential fraud cases.
  • Collaborate with stakeholders to resolve system problems and gather additional information as needed.
  • Manage daily and weekly caseloads, meeting production requirements and proactively following up on open work items.
  • Assess customer profiles and client data to identify potential fraud patterns.
  • Prepare and present findings to stakeholders, including recommendations for action.

Requirements:

  • Bachelor's degree from an accredited college/university or 4 years of relevant experience.
  • Minimum of 2-3 years of experience in financial services or related industries with 1-2 years of direct fraud experience.
  • Strong analytical and research skills, with the ability to excel in a team environment and independently.
  • Ability to multi-task and effectively prioritize tasks in a production-driven environment.
  • Effective oral and written communication skills, with strong proficiency in Microsoft Excel and other Microsoft Suite Products.

What We Offer:

Guidehouse offers a comprehensive total rewards package, including competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

  • Medical, Rx, Dental & Vision Insurance
  • Personal and Family Sick Time & Company Paid Holidays
  • Position may be eligible for a discretionary variable incentive bonus
  • Parental Leave
  • 401(k) Retirement Plan
  • Basic Life & Supplemental Life
  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
  • Short-Term & Long-Term Disability
  • Tuition Reimbursement, Personal Development & Learning Opportunities
  • Skills Development & Certifications
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach
  • Emergency Back-Up Childcare Program

About Guidehouse:

Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

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