Clinical Assistant

2 weeks ago

Tucson, Arizona, United States Tucson Medical Center Full time
Job Summary

Tucson Medical Center is seeking a highly skilled and compassionate Medical Support Specialist to join our team. As a key member of our pediatric care team, you will provide exceptional patient care and administrative support to ensure the highest level of service to our patients and families.

Key Responsibilities
  • Provide clerical assistance and basic patient care under the direction of the Registered Nurse, and/or Program Director, and/or Medical Director.
  • Assist in the delivery of primary health care and patient care management under the direct guidance of a physician as well as the policies and protocols of Tucson Medical Center.
  • Formulate and implement accurate and timely care.
  • Take vital signs, weigh patients, and collect routine urine specimens, cleans catch specimens, stool specimens, and sputum specimens; draw blood from patient and return test tubes to the laboratory.
  • Perform dressing changes and treatments using aseptic technique.
  • Insert urinary catheters, discontinue IV lines and perform EKGs.
  • Routinely check expiration dates and ensure all medications are properly stored and expired drugs properly disposed of.
  • Obtain prior authorizations, manage referrals, assist with the scheduling of procedures and perform other related tasks to assist physician and patient.
  • Call patients regarding test results, follow-up appointment visits, and missed appointments. Schedule patient visits and assist with their medical needs.
  • Clean and prepare rooms between procedures and discharges; monitor and restock supplies.
  • Open sterile supplies and set up for procedures.
  • Chart observations and vital signs on assigned patients in legible, accurate and appropriate format following hospital and unit procedures.
  • Apply restraints as directed by nurse, per hospital policy.
  • Promote a safe therapeutic environment that allows for the delivery of high quality patient care.
  • Notify appropriate personnel of equipment malfunctions and repairs needed.
  • Participate in the orientation of new program personnel and in the ongoing in-service education of the team; participate in ongoing staff education.
  • Receive, handle and transfer phone calls, and messages within the department promptly and courteously.
  • Escort patients to and from the exam room, take vital signs and notes reason for visit. Document all clinical interactions with patients and sign documentation.
  • Post information to records; maintain files and records; input and retrieve data utilizing knowledge of various computer software packages.
  • Transcribe orders; schedule appointments.
  • Operate a personal computer, calculator, FAX machine, copy machine or related office machinery in performing assigned duties.
  • Process patient charges as required.
Requirements
  • High school diploma or general education degree (GED).
  • Six (6) months of medical assistance experience.
  • Written proof of completion of recognized Medical Assistant course. Cardio Pulmonary Resuscitation (CPR) certification.
  • Knowledge of patient care protocols and practices.
  • Knowledge of general patient care practice, methods and regulations.
  • Knowledge of patient privacy regulations.
  • Skill in attending to patients with care and attention to needs.
  • Skill in assisting with more complex patient care programs.
  • Ability to recognize a patient in distress and follow directions to get assistance.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to complete routine reports and correspondence.
  • Ability to listen and accurately interpret others' communication or instructions to take appropriate action.
  • Ability to speak effectively in front of doctors, nurses, staff and the general public.
  • Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
  • Ability to deal with problems involving a few concrete variables in standardized situations.

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