Service Center Support Specialist

2 weeks ago


KailuaKona, Hawaii, United States Enterprise Holdings Full time
Job Summary

We are seeking a highly organized and detail-oriented Service Center Support Representative to join our team at the Kona Service Center. As a key member of our maintenance operations team, you will provide administrative support to ensure the efficient operation of our service center.

Key Responsibilities
  • Communicate with dealers to negotiate parts prices and ensure timely delivery
  • Monitor vehicles in repair shops and body shops for timely repair completion and return
  • Act as primary contact for deliveries and establish delivery processes
  • Track and monitor dealer credits on returned parts and implement a tracking system for warranty parts
  • Collaborate with technicians to develop efficiencies in the ordering process
  • Process maintenance-related invoices for payment in Service Pro
  • Track, monitor, and maintain current tire and filter inventory
  • Reconcile and maintain body shop and dealer vehicle inventory
  • Accurately inventory shopped units to the correct rental station
Requirements
  • Must be at least 18 years of age
  • Must be able to lift 25 lbs
  • Must have a valid driver's license
  • Must be able to read, write, speak, and understand English
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position
  • Apart from religious observation, must be able to work the following schedule: Monday-Friday 8am-4:30pm
What We Offer

This is a great opportunity to make an impact on our business through this key operational role. We offer a competitive hourly rate of $22.90 and a dynamic work environment that values our employees and customers.



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