Senior UX Writer, Product Content Design

5 hours ago


IL United States NinjaTrader Full time
Empower Traders with Compelling Content

NinjaTrader is seeking a Senior UX Writer to shape the narrative of our innovative trading products. As a key member of our team, you will develop clear, compelling content that empowers our traders to fully engage with our cutting-edge tools and services.

Key Responsibilities:
  • Write user-centric content to help traders navigate, understand, and make decisions to solve their problems
  • Closely collaborate with design, research, PM, and data partners to understand user problems deeply
  • Establish and streamline content creation, testing, review, feedback, and approval processes
  • Develop UX writing guidelines specific to digital product experiences
  • Incorporate and implement content research to ensure resonance and understanding for our users
  • Provide leadership, direction, and mentorship to team members and educate cross-functional partners on the role of UX writing and content strategy
Requirements:
  • 5+ years of experience writing content for complex software products, preferably in fintech or a related industry
  • A robust portfolio demonstrating a range of styles across multichannel products, backed by research-informed decisions
  • Proven ability to distill complex technical concepts into easy-to-understand content
  • Deep understanding of UX principles and user-centered content strategies
  • Knowledge of SEO best practices and how to apply them to product content
What We Offer:
  • Hybrid schedule with extra remote flexibility
  • Generous PTO
  • 7 paid holidays annually + 5 conditional holidays annually
  • 401k with 3.5% company match
  • Health, vision, dental coverage
  • Life and disability insurance covered 100% by NinjaTrader

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.



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