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Senior UX Writer

2 months ago

Atlanta Georgia United States Calendly Full time

About the team & opportunity

Whatâs so great about working on Calendlyâs Product team? We strive to design a seamless product experience that delights our customers.

Why do we need you? Well, we are looking for a Senior UX Writer to join our Design team who is user-focused and passionate about designing thoughtful experiences to set users up for success. Youâll work to create simple & intuitive experiences that provide clarity and delight for our users, and work with our Product Design and UX Research teams to see your solutions realized. 

A day in the life of a Senior UX Writer at Calendly

The Design Team at Calendly is a tight knit group of creatives made up of product designers, UX writers, and UX researchers working closely with Product Panagement and Engineering to craft amazing experiences for our users. We believe that great design starts with talking with our users, and that the best solutions come from interdisciplinary collaboration.

Calendly is scaling its offerings in ways that will impact the efficiency of millions of people around the world. This is an opportunity to join a team and lead efforts that will face these challenges head-on. 

On a typical day, you will be working on:

  • Writing clear and compelling in-app content (microcopy, help, tips, error messages) for web and mobile applications
  • Conducting research and/or collaborating with UX Research to refine content and iteratively evolve the user experience
  • Creating and editing copy across the product to maintain tone of voice and consistent style
  • Working closely with designers, researchers, developers, product managers, and marketers to understand user goals, and craft meaningful, clear content that will guide users through an experience
  • Establishing best practices for feature nomenclature, information hierarchy, and messaging experiences

What do we need from you?

  • 5+ years creating and building content experiences
  • A strong portfolio of work delivering content & messaging experiences
  • Thorough understanding of UX principles, inclusive design, and content best practices
  • Familiarity with user research practices (prefer experience with conducting card sorts, tree tests, highlighter tests, or other content research)
  • Experience writing for accessibility and localization
  • Familiarity with Agile and Lean development processes
  • Excellent interpersonal and teamwork skills
  • Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time

We know that not all applicants will meet all of these requirements. We value diverse experiences and career paths, so even if you donât meet all of these requirements, please apply anyway

Whatâs in it for you?

Ready to make a serious impact? Millions of people already rely on Calendlyâs products, and weâre still in the midst of our growth curve â itâs a phenomenal time to join us. Everything youâll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people youâve ever worked with, then we hope youâll consider allowing Calendly to be a part of your professional career.

If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please contact us at recruiting@calendly.com . 

Calendly is registered as an employer in many, but not all, states. If you are located in Alaska, Hawaii, Montana, North Dakota, South Dakota, Nebraska, Iowa, West Virginia, and Rhode Island, you will not be eligible for employment. Note that all individual roles will specify location eligibility.

All candidates can find our Candidate Privacy Statement here

Candidates residing in California may visit our Notice at Collection for California Candidates here: Notice at Collection

The ranges listed below are the expected annual base salary for this role, subject to change.

Calendly takes a number of factors into consideration when determining an employeeâs starting salary, including relevant experience, relevant skills sets, interview performance, location/metropolitan area, and internal pay equity.

Base salary is just one component of Calendlyâs total rewards package. All full-time (30 hours/week) employees are also eligible for our Quarterly Corporate Bonus program (or Sales incentive), equity awards, and competitive benefits.

Calendly uses the zip code of an employeeâs remote work location, or the onsite building location if hybrid, to determine which metropolitan pay range we use. Current geographic zones are as follows:

  • Tier 1: San Francisco, CA, San Jose, CA, New York City, NY
  • Tier 2: Chicago, IL, Austin, TX, Denver, CO, Boston, MA, Washington D.C., Philadelphia, PA, Portland, OR, Seattle, WA, Miami, FL, and all other cities in CA.
  • Tier 3: All other locations not in Tier 1 or Tier 2