Lighting Sales Specialist
3 weeks ago
An Outdoor Lighting Perspectives Lighting Designer/Sales Associate will design, demonstrate, and sell low-voltage lighting systems primarily during evening hours. All sales leads are pre-qualified before a sales appointment is set. The expectations for closing rates are 65%-75%.
Key Responsibilities- Conduct on-site lighting demonstrations at customers' residences, lasting approximately 90 minutes each.
- Understand and recognize the value in the product and process being sold to homeowners.
- Sit down with customers to discuss the sales process, provide an overview of the company, re-qualify customers' needs and investment range, and set up lighting design with a demonstration kit.
- Prepare a proposal for the design demonstrated and close the sale.
- Re-visit customers within 3 days of installation to perform a nighttime adjustment, ensuring satisfaction or recommending additional lighting.
- Ability to conduct nighttime demonstrations at least 2-3 nights per week, including Fridays if necessary.
- Hold a driver's license with a clean driving record (no moving violations or accidents in the last three years).
- Ensure reliable attendance and punctuality.
- Support lead generation and customer loyalty programs.
- Obtain referrals.
- Conduct customer needs analysis.
- Discuss features and benefits with customers.
- Design lighting setups.
- Schedule follow-ups.
- Enter data into customer relationship management software.
- Communicate instructions to the team.
- Perform door tagging.
- Assist with home shows.
- Transport marketing materials.
- Participate in neighborhood marketing (hanging door tags), distributing flyers.
- Dispose of packaging materials.
- Upsell other products to customers.
- Provide system orientation to customers as applicable.
- Offer direction and/or assistance to other installers when necessary.
- Inform and educate clients about additional products and services available.
- Make a good first impression, being well-groomed and personable.
- Be well-spoken.
- Be a good listener.
- Comfortably interact with all levels of clientele.
- Ability to follow the sales process.
- Some sales experience is helpful.
- Proven closing ability.
- Communicate effectively with the team.
- Attention to detail.
- Be a creative thinker.
- Some computer skills, tablet, and smartphone proficiency.
- Ability to perform some heavy lifting.
- High school diploma.
- Some sales experience preferred.
- Some college preferred.
- OLP of Greater Chattanooga provides training.
- Must be 21 years of age or older.
Outdoor Lighting Perspectives is an equal opportunity employer and supports a drug-free workplace.
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