Senior Integrated Systems Specialist
4 weeks ago
Job Title: Senior Integrated Systems Specialist
Job Summary:
The Senior Integrated Systems Specialist is responsible for designing, quoting, and providing technical support to sales of Integrated Material Handling Systems. This role requires proficiency in the Systems Quotation Process, order reception, contract review, and preparation stages to order management by the ISG Project Management.
Key Responsibilities:
- Quotes and supports sales of material handling systems to current and prospective customers.
- Maintains quote load with respect to issuance date and backlog load.
- Receives written and verbal project specifications, analyzes information, and devices machine and system selection.
- Observes project requirements, consults with engineering and legal departments to prepare adherent offerings.
- Contacts suppliers to source pricing and technical information for quotations or for purchase on projects, per quote/job.
- Uses CRM to provide project references, updated information, and concludes with proper conversion to SAP upon order.
- Uses engineering/design productivity tools to prepare or delegate preparation of computer-generated drawings from layouts, rough sketches, or concepts to support quotation.
- Produces soundly-priced, value offerings.
- Produces cost sheets to illustrate project sales and profit margins for near-sale large or contested projects.
- Produces project schedule in support of quotation when requested.
- Gives technical backup in Sales presentations, online and in person, in support of Sales Managers and representatives.
- Meets with customers, installation contractors, and area representatives in the field for sales calls and site review.
- Analyses Purchase Orders for contract review, pricing reconciliation, project execution details, commitment, and scope.
- Provides validated order hand-off to ISG Project Management, attending order entry meeting.
- Provides input for ISG department quotation system.
- Establishes and maintains relationships with third parties/vendors and OEMs.
- Understands installation services and how to estimate pricing.
- Uses systems sizing and presentation tools.
- Gives engineering input on design of layout, assemblies, or components.
- Organizes and facilitates order entry with ISG Project Management and CCC department.
- Participates in weekly Production Services and Sales meetings.
- Maintains back-up and archival files.
- Maintains quality service internal/external customers by enforcing quality and customer service standards and resolving urgent concerns timely.
Qualifications:
- 5+ years previous project management related experience, 3 years in role at Universal Dynamics Inc.
- Excellent client-facing and internal communication skills.
- Excellent written and verbal communication skills.
- Solid organizational skills including attention to detail and multitasking skills.
- Strong working knowledge of Microsoft Office, Microsoft Project, and ERP Systems. Experience in other related project management software.
- Bachelor's Degree in appropriate field of study or equivalent work experience.
- SAP (ERP) business system practical experience.
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