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Claims Examiner I
1 month ago
Globe Life is seeking a highly skilled Claims Examiner I to join our team. As a Claims Examiner I, you will be responsible for processing supplemental accident, health, and life claims with accuracy and efficiency.
Key Responsibilities:- Process claims promptly and accurately within established deadlines.
- Review medical records, provider bills, and other documentation to apply policy benefits and limitations.
- Engage in phone correspondence with medical facilities, providers, policyholders, and agents to gather information and resolve claims.
- Provide backup phone support for the department's Call Center Unit as needed.
- Assist with various department functions, projects, and assignments as directed.
- High School Diploma or equivalent.
- Minimum of 3-5 years prior phone/customer service and office experience.
- Previous experience in a Claims service environment preferred.
- Medical terminology/medical office background desirable.
- Bilingual skills a plus.
- Strong organizational and research skills.
- Ability to work well under pressure and handle multiple tasks with deadlines.
- Competitive compensation and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
Globe Life is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for claims processing, we encourage you to apply for this exciting opportunity.