Guest Services Coordinator

23 hours ago


Alpha, United States Washington Prime Group Full time

Job Summary

This role is responsible for assisting the Marketing Director in enhancing the mall's overall success through the implementation of marketing programs, community events, and retailer relations. The ideal candidate will have 13 years of administrative experience in customer service, event planning, or retail positions.

Key Responsibilities

  • Assist in creating, implementing, and executing community events
  • Maintain property website, social media communications, and collateral materials
  • Work closely with tenants to obtain feedback and quotes
  • Plan marketing-related meetings and develop a calendar of events
  • Ensure seasonal signage and messaging are up to date
  • Assist with marketing programs, including KidX and special events
  • Create proof of performance recaps after events
  • Order, install, and set up holiday decorations
  • Execute administrative support for the mall office
  • Assist with answering the main office telephone and directing contractors and visitors

Requirements

  • High school diploma or better
  • 13 years of administrative experience in customer service, event planning, or retail positions
  • Proficient in Microsoft Word, Excel, Outlook, and PowerPoint
  • Strong organization, communication, and customer service skills

About Washington Prime Group

Washington Prime Group offers on-going learning opportunities, career experiences, and personal and professional growth within a rewarding work environment.



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