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Customer Service Ambassador

2 months ago

Alpha, United States Nothing Bundt Cakes Full time
Job Summary

We are seeking a skilled Guest Service Representative to join our team at Nothing Bundt Cakes. As a Guest Service Representative, you will be responsible for providing exceptional customer service to our guests, ensuring a positive and memorable experience.

Key Responsibilities
  • Promptly greet guests with genuine warmth and helpful enthusiasm to determine their interests and needs.
  • Follow the NbC Sweet Steps of Service to create a superior guest experience.
  • Maintain strong product knowledge to educate guests on cake distinction, size, and flavor profile options.
  • Suggest additional merchandise, including balloons, candles, and cards, to complete a unique celebration.
Requirements

To be successful in this role, you must have excellent communication and interpersonal skills, be able to work in a fast-paced environment, and have a passion for delivering exceptional customer service.

We offer a competitive salary and benefits package, as well as opportunities for career growth and development.