Automotive Support Specialist

3 days ago


Lafayette, Louisiana, United States Moss Motors, Inc Full time

We are seeking an Automotive Support Specialist to join our team at Moss Motors, Inc in Lafayette, Louisiana.

Job Summary

The Assistant Service Advisor/BDC position involves providing exceptional customer support and acting as a liaison between customers and our service department.

About the Role

This role requires excellent communication and interpersonal skills to ensure customer satisfaction.

  • Assist service advisors in managing customer inquiries and requests
  • Coordinate and schedule service appointments
  • Provide accurate and timely information to customers regarding their service needs
  • Follow up with customers to ensure satisfaction and address any concerns
  • Maintain and update customer records and service history
Requirements

To be successful in this role, you will need:

  • Prior experience in customer service or a similar role
  • Strong communication and interpersonal skills
  • Ability to multitask and prioritize tasks
  • Attention to detail
  • Basic computer skills
Compensation and Benefits

We offer competitive compensation starting from $15 to $20 per hour, based on qualifications and experience. Additionally, we provide a comprehensive benefits package that includes access to top-quality vehicles and exceptional customer service opportunities.



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