Logistics Operations Specialist

5 days ago


York, Pennsylvania, United States US Pack Services LLC Full time
USPack Services LLC is a leading logistics provider that offers custom-built solutions for businesses in today's delivery economy. Our focus is on helping brands and businesses succeed through our expertise in same-day delivery. To achieve this, we stay up-to-date with the latest trends and developments impacting our business and customers' operations. This enables us to provide timely, reliable, and efficient delivery services.

We invest in our people and support their growth by providing long-term career paths that are rewarding, challenging, and fulfilling. Our inclusive culture promotes collaboration, mutual respect, and open communication among team members. We value input from all employees and recognize individual contributions to drive success as a team.

Benefits for Full-time positions at USPack Services LLC include:
  • 401(K) plan
  • Health insurance
  • Disability and life insurance
  • Paid time off (PTO)
  • Paid holidays

Benefits for Part-time positions: 401(K), paid sick time

This entry-level position involves overall coordination to ensure company goals are met for specific operations and clients. Key responsibilities include participating in contracting activities related to Independent Contractors who provide delivery equipment and transportation services. The role requires effective communication, problem-solving, and time management skills to meet customer requirements and deadlines.

To perform this job successfully, you must be able to carry out essential duties including:
  • Monitoring routes to ensure coverage, IC check-in, and on-time delivery.
  • Creating routes according to customer needs and communicating changes to the dispatch department and ICs.
  • Tracking dispatch board updates to confirm delivery times meet customer expectations.
  • Communicating delays and issues to the customer and dispatch team.
  • Ensuring compliance with IC login processes and EC-mobile.
Additional tasks may involve working directly with ICs to resolve issues, arranging STAT coverage for customers, restructuring routes, and completing daily service reports as required.

An ideal candidate should possess basic MS Office skills, be proactive, resourceful, and able to work effectively in a fast-paced environment. Valid driver's license and clean vehicle are also necessary. This role involves developing meaningful relationships with customers, lifting up to 50 pounds occasionally, and working overtime when needed. A college degree or equivalent combination of education and experience is preferred, along with Six Sigma Green Belt Certification.

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