Customer Service Representative

17 hours ago


Grimes, United States Hy-Vee, Inc. Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Courtesy Clerk at Hy-Vee, Inc.

Key Responsibilities

  • Provide exceptional customer service by greeting customers, answering questions, and resolving issues in a friendly and professional manner.
  • Assist customers with their purchases, including loading and unloading items, and making sure they have everything they need.
  • Work effectively as part of a team to maintain a clean and organized store environment, including sweeping and mopping floors, and restocking shelves.
  • Operate a cash register, handle customer transactions, and maintain accurate records.
  • Participate in inventory management, including counting and stocking merchandise, and rotating stock to ensure freshness and quality.
  • Assist with special projects and tasks as needed, such as setting up displays and participating in sales promotions.

Requirements

  • High school diploma or equivalent required.
  • Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 50 pounds and stand for long periods of time.
  • Basic math skills and accuracy with handling cash and operating a cash register.

Working Conditions

This position is exposed to a fast-paced retail environment, with frequent customer interactions and a variety of tasks to complete. The ideal candidate will be able to work effectively in a team environment, maintain a positive attitude, and provide exceptional customer service in a dynamic and ever-changing environment.



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