Customer Service Representative
17 hours ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Courtesy Clerk at Hy-Vee, Inc.
Key Responsibilities
- Provide exceptional customer service by greeting customers, answering questions, and resolving issues in a friendly and professional manner.
- Assist customers with their purchases, including loading and unloading items, and making sure they have everything they need.
- Work effectively as part of a team to maintain a clean and organized store environment, including sweeping and mopping floors, and restocking shelves.
- Operate a cash register, handle customer transactions, and maintain accurate records.
- Participate in inventory management, including counting and stocking merchandise, and rotating stock to ensure freshness and quality.
- Assist with special projects and tasks as needed, such as setting up displays and participating in sales promotions.
Requirements
- High school diploma or equivalent required.
- Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
- Excellent communication and interpersonal skills.
- Ability to lift up to 50 pounds and stand for long periods of time.
- Basic math skills and accuracy with handling cash and operating a cash register.
Working Conditions
This position is exposed to a fast-paced retail environment, with frequent customer interactions and a variety of tasks to complete. The ideal candidate will be able to work effectively in a team environment, maintain a positive attitude, and provide exceptional customer service in a dynamic and ever-changing environment.
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