Bistro Attendant
4 weeks ago
$15/HR PLUS TIPS
AM AND PM SHIFT AVAILABILITY REQUIRED
(6AM-10PM )
WEEKENDS REQUIRED
*MUST MEET KY AGE REQUIREMENTS TO SERVE ALCOHOL
The Bistro Attendant is responsible for providing exceptional service to guests in a fast-paced environment. This role requires a high level of energy, enthusiasm, and a commitment to delivering a memorable experience.
Responsibilities- Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
- Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling.
- Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
- Service guests with all food and beverage requirements in a warm, friendly, courteous, and professional manner.
- Clear, clean, and reset tables as needed.
- Prepare buffet station for food set up, ensuring buffet is stocked with silverware, plates, and glassware.
- Accommodate any special requests made by a guest or offer appropriate alternatives.
- Be familiar with the operation of the P.O.S. system.
- Greet and seat guests at appropriate tables in a timely manner.
- Ensure quality control of menus with regard to cleanliness and appearance.
- Ability to answer the telephone according to standards.
- Have a complete knowledge of standards of service for receiving a room service order.
- Have a thorough knowledge of menus and current specials in all applicable departments.
- Carry out cashiering functions in closing checks and end of shift paperwork.
- Perform opening and closing procedures and side work duties according to station rotation assignment.
- Ensure that tables and side stands are kept stocked, tidy, and clean.
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful, high-pressure situations.
- Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.
- Must be able to work with and understand financial information and data and basic arithmetic functions.
- Must maintain composure and objectivity under pressure.
After an initial waiting period, those hired into full-time positions are eligible for a competitive benefits package that includes:
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
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