Operations Director

5 days ago


Los Angeles, California, United States DHD Consulting Full time

At DHD Consulting, we are seeking a highly skilled Operations Director to lead our operations function and drive business growth.

 

About the Role

We are looking for an experienced leader who can oversee the entire operations function, including supply chain management, customer service, and store operations. The successful candidate will have a proven track record of building and optimizing operational processes, managing cross-functional teams, and driving business excellence.

 

Key Responsibilities

  • Strategy Development: Develop and implement strategies that align with marketing campaigns and product launches to enhance customer engagement and sales.
  • Operational Excellence: Lead and mentor operations teams to promote continuous improvement and accountability, ensuring optimal performance and customer satisfaction.
  • Supply Chain Management: Oversee supply chain processes to ensure efficiency and cost-effectiveness, manage relationships with vendors and suppliers to ensure consistent supply.
  • Budget Management: Develop and manage operations budget, aligning with financial targets, ensuring adherence to regulations and implementing risk mitigation strategies.
  • Cross-Functional Leadership: Collaborate with senior management to develop and implement company policies and procedures, leading across departments to align operational and business goals.

 

Requirements

  • A bachelors degree in Business Administration, Management, or a related field, with an MBA or other relevant management degree preferred.
  • At least 10 years of expertise in the U.S. beauty industry, with recent experience in e-commerce business within the last 5 years.
  • Bilingual in English/Korean strongly preferred (Korean: business-level proficiency).

 

Salary and Benefits

We offer a competitive salary of $120,000 - $150,000 per year, depending on experience, plus comprehensive benefits, including health insurance, retirement plan, and paid time off.



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