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Senior Process Improvement Specialist

2 months ago

Washington DC USA, United States OCT Consulting, LLC Full time
Job Summary

We are seeking a highly experienced Senior Process Improvement Specialist to join our team at OCT Consulting, LLC. As a key member of our management consulting team, you will play a critical role in supporting a US civil agency client's effort to reorganize their workforce of over 500 FTEs around Category Management principles.

Key Responsibilities
  • Manage the effort to identify processes that will require change as a result of the reorganization.
  • Lead the effort to document existing processes, determine changes needed, and develop and document new processes.
  • Support communications and change management efforts regarding process changes.
  • Identify training needs and brief senior executives on the transformation.
  • Contribute to other general management consulting tasks as needed.
Requirements
  • Minimum of ten (10) years of work experience providing expert-level process design/improvement/reengineering support within the Department of State, DoD, or other Federal agencies.
  • Certifications or education related to process improvement are desirable.
  • Excellent organizational and detail-oriented working style.
  • Excellent communication skills, and the ability to work collaboratively in support of senior government stakeholders.
  • Ability to create visually appealing infographics and presentations.
  • Proficiency in Microsoft suite of programs, including Visio, as well as Google tools to manage Shared files.
  • Ability to manage competing priorities and multiple taskings, and work in a fast-paced working environment.
  • Openness to feedback and continuous self-improvement.
  • Highly intellectually curious and resourceful when approaching problems and determining solutions.
  • Willingness to perform a broad range of tasks that include everything from high-level strategy creation to administrative duties.
  • Demonstrated critical thinking and flexibility in supporting a diverse set of projects.
  • Bachelor's Degree.
  • Must possess or be able to obtain and retain a Moderate Risk Public Trust clearance.
Benefits
  • Competitive compensation.
  • Full suite of benefits, including medical, dental, and vision insurance, retirement savings 401K plan, paid time off, life insurance, short- and long-term disability benefits, and training benefits.