Bowling Counter Attendant

5 days ago

Summerville, South Carolina, United States Stars & Strikes Full time

Job Summary:

We are seeking a highly motivated and customer-focused Bowling Counter Attendant to join our team at Stars & Strikes. As a key member of our front-of-house team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience for all.

Key Responsibilities:

  • Greet and Assist Guests: Welcome and engage with all guests at the counter, providing a warm and welcoming atmosphere.
  • Product Knowledge and Recommendations: Assist guests in finding the best option for their group, offering expert knowledge and recommendations to enhance their experience.
  • Transaction Processing: Ring in purchases and complete transactions efficiently and accurately, handling cash and credit transactions with ease.
  • Operational Support: Learn and utilize our bowling operating system to support the smooth operation of our facilities.
  • Upselling and Promotions: Offer new specials and promotions to guests, driving sales and revenue growth.
  • Environmental Stewardship: Maintain a clean and organized work environment at the counter, ensuring a safe and healthy space for guests and colleagues alike.

Requirements:

  • Excellent Communication Skills: Possess strong verbal and written communication skills, with the ability to effectively interact with guests and colleagues.
  • Customer Service Focus: Demonstrate a genuine passion for delivering exceptional customer service, with a focus on meeting and exceeding guest expectations.
  • Basic Math Skills: Possess basic math skills, with the ability to accurately handle cash and credit transactions.
  • Teamwork and Adaptability: Demonstrate a willingness to work collaboratively as part of a team, with the ability to adapt to changing circumstances and priorities.

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