Internal Case Manager

1 week ago


Boonville, Indiana, United States SIRS INC Full time
Job Title: Internal Case Manager

At SIRS INC, we are seeking a highly skilled and dedicated Internal Case Manager to join our team. As an Internal Case Manager, you will play a critical role in ensuring the quality of services provided to individuals with disabilities.

Job Summary:

This position is responsible for overseeing assigned residential and community services, ensuring that they meet the highest standards of quality and care. The successful candidate will have excellent leadership and communication skills, with the ability to work effectively with a diverse range of stakeholders.

Key Responsibilities:
  • Ensure Master Schedule is in place for all incoming and existing clients.
  • Assure that all initial and ongoing training is completed for all staff.
  • Facilitate conflict resolution among team members when appropriate, notifying VP if necessary.
  • Facilitate evaluations for assigned staff.
  • Assist the HR Department with recruitment and onboarding of personnel in the role of Hiring Coordinator.
  • Conduct regular caseload analysis to ensure adequate staffing to meet client needs.
  • Update personnel data and changes for all direct reports through agency data systems.
  • Addresses performance issues with team members and consults with VP of Community Services when disciplinary action is needed according to SIRS Disciplinary Procedures and Performance Appraisal & Documentation Manual.
  • After consultation and approval with the HR Director, implement appropriate termination procedures.
  • Ensure team has systems in place to monitor client outcomes, quality of services, required documentation, and other regulatory requirements.
  • Assure communication, consistency of service delivery, and proper training is completed.
  • Operate as RCS Resource and support per scheduled rotation.
  • Provide direct service for team members during unexpected emergencies to maintain continuity of service delivery.
Requirements:
  • Bachelor's degree is preferred.
  • Experience in direct service to individuals with disabilities and supervisory experience preferred.
  • Demonstrated Leadership Ability, Knowledge of Team Dynamics, Conflict Management, Planning, Personal Time Management, and Organizational Skills, Effective Verbal and Written Communication Skills, reliable transportation, valid driver's license, proof of insurance.
  • CPR/First Aid prior to 1st active day on the job.
  • MANDT Training Certification - SIRS will provide training.
Physical Requirements:

Frequent (34%-66% of time). Medium-lifting 50 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 25 lbs. Ability to exert sufficient grip to pick up a 12 oz. can of soft drink. Work while standing, walking, and in seated position.

Must have flexible schedule to meet needs of clients. Must be able to travel to Spencer/Dubois.

SIRS, Inc. is a qualifying organization under the federal Public Service Loan Forgiveness program.

EOE

Monday-Friday, 8a-4; Some weekends as needed. Must have flexible schedule to meet needs of clients.


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