Retail Key Carrier Supervisor
4 weeks ago
At TJ Maxx, we're always looking for talented individuals to join our team as Key Carrier Supervisors. As a Key Carrier, you'll play a vital role in maintaining the store's operations, ensuring a positive customer experience, and leading a team of Associates.
Key Responsibilities:
- Alternate between Coordinator and Key Carrier roles based on store needs
- Lead by example, demonstrating exceptional customer service and promoting a culture of honesty and integrity
- Act as Manager on Duty, adhering to company policy and procedure
- Ensure store team performs tasks and activities in accordance with store plan, prioritizing as needed
- Address immediate customer service issues and provide coaching to Associates
- Maintain accurate Associate coverage in service areas for a positive customer experience
- Ensure Associates adhere to all operational procedures
- Communicate effectively with management and Associates, setting and addressing priorities, and providing progress updates
Requirements:
- Able to work a flexible schedule, including nights and weekends
- Team player with excellent communication and organizational skills
- Proven problem-solving skills and ability to act quickly under challenging circumstances
- Knowledge of company standard software, systems, and procedures
- 1 year retail experience and 6 months leadership experience
Benefits:
- Associate discount
- EAP
- Smoking cessation
- Bereavement
- 401(k) Associate contributions
- Child care & cell phone discounts
- Pet & legal insurance
- Credit union
- Referral bonuses
Starting Pay Range: $14.00 to $14.50 per hour
Applicants with arrest or conviction records will be considered for employment.
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