Assistant General Manager
1 day ago
Crunch Fitness is seeking an experienced Assistant General Manager to join our team at Undefeated Tribe. As a key member of our leadership team, you will assist the Managing Partner with daily club operations, including sales success, member satisfaction, and facility cleanliness.
Key Responsibilities:- Recruit, hire, train, and develop a high-performing staff to maintain proper staffing levels.
- Monitor and scorecard staff performance to meet or exceed expected KPI standards.
- Lead by example by delivering personal and team performance targets.
- Manage team member performance standards, with ongoing development, training, and coaching.
- Impact member retention by delivering the "Wow 10-Member Experience".
- Assist and support the General Manager in areas such as scheduling, labor management, member service resolution, and lead generation.
- 2 years of fitness facility and/or customer service-oriented management experience.
- Experience executing objectives quickly and effectively, including achieving KPIs.
- Experience leading and/or supervising employees preferred.
- CPR/AED certification required (can be obtained within 30 days of hire).
- Understanding of labor control, optional staffing levels, and controls overtime.
- Ability to maintain high standards at the gym.
- Ability to demonstrate integrity and judgment that inspires trust, setting examples in all behaviors and actions.
- Salaried Flexible PTO.
- Paid Holidays.
- Subsidized health insurance coverage (health, dental, vision) for full-time positions.
- Employer Paid Basic Life and AD&D.
- HSA.
- Short-term disability.
- Voluntary Supplemental Life Insurance for employee, child, and spouse.
- Free gym membership.
- 10 days sabbatical after 5th year of employment.
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