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Business Operations Specialist

1 month ago

Sterling Heights, Michigan, United States Zolon Tech Full time
Job Title: Business Analyst

At Zolon Tech, we are seeking a highly skilled Business Analyst to join our team. As a Business Analyst, you will play a critical role in improving business processes by integrating engineering insights with broader organizational needs.

Key Responsibilities:
  • Translate business needs into actionable insights, developing metrics that reflect performance and guide decision-making.
  • Evaluate existing processes, analyze metrics, and identify areas for optimization.
  • Collaborate with cross-functional teams to understand and document current processes, and propose solutions for improvement.
  • Communicate findings and recommendations effectively to all levels of management.
  • Develop and monitor performance metrics to ensure they align with business objectives, tracking both the "what" and the "why" behind performance data.
  • Liaise with multiple stakeholders to validate business requirements and ensure new insights meet the needs of the organization.
  • Implement and monitor process improvements, ensuring that outcomes are measurable and contribute to long-term business goals.
Requirements:
  • Bachelor's degree in fields such as mathematics, statistics, engineering, or business management.
  • 5-7 years of relevant work experience, particularly within complex engineering systems.
  • Strong communication, organizational, and critical thinking skills, with an emphasis on team collaboration.
  • Experience with data collection and interpretation to guide organizational improvements.
  • Knowledge of technical strategies, methodologies, and standards.
Preferred Skills:
  • Self-starter with a keen eye for detail and an ability to organize complex information.
  • Familiarity with iterative delivery models, metrics development, and performance tracking.
  • Capable of driving improvements across technical and business teams.