Client Support Specialist
2 weeks ago
Since its inception in 1957, Shield Healthcare has been committed to delivering exceptional healthcare services while prioritizing customer satisfaction and employee success. Our mission is to meet the medical supply requirements of both consumers and the caregiving community, all while maintaining an impressive 99% overall customer satisfaction rating. Over the years, we have expanded our reach nationally, with service locations across various states.
We are currently seeking a Client Support Specialist to join our team in the Middleburg Heights, OH office. This role involves assisting our clients with their telephone orders. The position offers a consistent schedule from Monday to Friday, ensuring no night or weekend shifts.
This is an on-site role in Middleburg Heights, OH.
KEY RESPONSIBILITIES:
- Handle incoming telephone calls and faxes, processing orders from healthcare providers, referral sources, and clients.
- Input orders into the computer system promptly.
- Assist walk-in clients with their needs.
- Manage authorizations and necessary documentation.
- Address support and sales inquiries to uphold customer satisfaction.
- Resolve client complaints effectively.
- Promote additional products and services to fulfill client requirements.
REQUIREMENTS:
- Minimum of 2 years of experience in customer service.
- Strong multitasking abilities.
- Proven problem-solving skills.
- Excellent verbal and written communication skills.
- Bilingual in English and Spanish is preferred.
COMPENSATION & BENEFITS:
- Hourly wage ranging from $17 to $34, with a typical starting rate of $20 to $21.
- Comprehensive Medical, Dental, and Vision coverage.
- 401(k) plan with company matching.
- Paid Sick and Vacation Days.
- Flexible Spending Account options.
- Life and Disability Insurance.
- Education Assistance programs.
- Employee Referral incentives.
Individuals who are career-oriented will find our organization both challenging and rewarding. We take pride in our reputation for excellence, which is complemented by our commitment to continuous training and development across various fields.
-
Client Support Specialist
2 weeks ago
Cleveland, Ohio, United States Staffing Solutions Enterprises Full timeJob OverviewPosition: Client Support SpecialistLocation: RemoteCompensation: $20/hourSchedule: Second ShiftDuration: Temporary (3-6 months)Staffing Solutions Enterprises is collaborating with a client in the Cleveland area to fill 18 positions for Client Support Specialists. In this role, you will handle a significant volume of inbound calls, delivering...
-
Client Support Specialist
2 weeks ago
Cleveland, Ohio, United States Adecco US, Inc. Full timeImmediate Opening for a Customer Support SpecialistAs a Customer Support Specialist, your primary role will be to uphold our commitment to exceptional service. You will engage with clients, business partners, and delivery personnel to ensure we meet our obligations and provide a delightful experience at every interaction.Key Responsibilities:Assist clients...
-
Client Support Specialist
2 weeks ago
Cleveland, Ohio, United States Adecco US, Inc. Full timeImmediate Opening for a Customer Support SpecialistAs a Customer Support Specialist, your primary role will be to uphold our commitment to exceptional service. You will engage with clients, business partners, and delivery personnel to ensure we fulfill our promises and enhance customer satisfaction at every stage of their journey.Key Responsibilities:Assist...
-
Client Service Support Specialist
5 days ago
Cleveland, Ohio, United States Staffing Solutions Enterprises Full timeJob DescriptionStaffing Solutions Enterprises is seeking a highly skilled Client Service Support Specialist to join our team. As a Client Service Support Specialist, you will play a critical role in providing exceptional service to our clients by serving as a liaison between client company contacts and internal management and processing teams.Key...
-
Client Support Advisor
1 week ago
Cleveland, Ohio, United States Harrison Gray Search and Consulting LLC Full timePosition Overview:The Client Service Specialist plays a crucial role in nurturing, enhancing, and fortifying client relationships by delivering outstanding customer service that aligns with the company's standards. This position entails providing high-level assistance to team members in managing both new and renewal business, while fostering continuous...
-
Client Support Specialist
2 weeks ago
Cleveland, Ohio, United States 5by5dev Full timeCustomer Service Representative | $500 Sign-On BonusJob Category: Branch Administration Requisition Number: CUSTO002416OverviewThe Customer Service Representative plays a crucial role in ensuring seamless communication and coordination among branch leadership, Rehabilitation Technology Suppliers (RTS), technicians, and other support staff. This position is...
-
Travel Nurse RN Specialist
4 days ago
Cleveland, Ohio, United States HealthEcareers - Client Full timeJob Title: Travel Nurse RN SpecialistWe are seeking a skilled Travel Nurse RN Specialist to join our team at HealthEcareers - Client. As a Travel Nurse RN Specialist, you will be responsible for providing high-quality patient care in a Progressive Care Unit setting.Job Summary:Provide direct patient care to patients in a Progressive Care Unit setting.Develop...
-
Client Support Specialist
2 weeks ago
Cleveland, Ohio, United States Liturgical Publications Full timePosition OverviewThe Customer Service Representative plays a crucial role in ensuring customer satisfaction through effective communication and support. This position is dedicated to providing high-quality assistance to clients regarding their publication needs.Key ResponsibilitiesProvide professional and efficient service via various communication...
-
Import Sea Logistics Client Support Specialist
2 weeks ago
Cleveland, Ohio, United States Kuehne + Nagel Full timeImport Sea Logistics Client Support Specialist | United States Are you ready to advance your career with a leading logistics organization? Kuehne+Nagel is seeking a dedicated Import Sea Logistics Client Support Specialist to join our dynamic Sea Logistics team. YOUR ROLE As a vital member of the Sea Logistics business unit, reporting to the Customer Care...
-
Travel Nurse RN Oncology Specialist
5 days ago
Cleveland, Ohio, United States HealthEcareers - Client Full timeJob Title: Travel Nurse RN Oncology SpecialistHealthEcareers - Client is seeking a skilled Travel Nurse RN Oncology Specialist to join their team. As a Travel Nurse RN Oncology Specialist, you will be responsible for providing high-quality patient care in a dynamic and fast-paced environment.Job Summary:We are looking for a highly motivated and experienced...
-
Travel Nurse RN
1 week ago
Cleveland, Ohio, United States HealthEcareers - Client Full timeJob Title: Travel Nurse RN - Orthopedics SpecialistHealthEcareers - Client is seeking a skilled Travel Nurse RN - Orthopedics Specialist to join their team in a dynamic and challenging environment.Job Summary:We are looking for a highly motivated and experienced Registered Nurse to provide high-quality patient care in an orthopedic setting. The ideal...
-
Travel Nurse RN
21 hours ago
Cleveland, Ohio, United States HealthEcareers - Client Full timeJob Title: Travel Nurse RN - Telemetry SpecialistHealthEcareers - Client is seeking a skilled Travel Nurse RN - Telemetry Specialist to join their team in Cleveland, OH.Job Summary:We are looking for a highly motivated and experienced Travel Nurse RN - Telemetry Specialist to provide high-quality patient care in a fast-paced hospital setting. The ideal...
-
Client Relations Specialist
2 weeks ago
Cleveland, Ohio, United States Midwest Energy Services Full timeBecome a Part of Our Team as a Client Relations SpecialistMidwest Energy Services is seeking a committed Client Relations Specialist to enhance our customer engagement efforts. In this role, your primary focus will be to guarantee client satisfaction by delivering precise information and addressing any challenges that may arise.Key Responsibilities:Identify...
-
Travel Nurse RN
5 days ago
Cleveland, Ohio, United States HealthEcareers - Client Full timeJob Title: Travel Nurse RN - Telemetry SpecialistWe are seeking a skilled Travel Nurse RN - Telemetry Specialist to join our team at HealthEcareers - Client in Cleveland, Ohio.About the JobThis is a 13-week travel nursing job with 36 hours per week and 12-hour shifts. The ideal candidate will have 1-2 years of recent experience in Telemetry and be willing to...
-
IT Support Specialist
1 week ago
Cleveland, Ohio, United States A3 Solutions, Inc. Full timeIT Desktop Support SpecialistWe are seeking a dedicated IT Desktop Support Specialist to provide exceptional technical assistance in an enterprise environment. This role requires a strong commitment to onsite support and collaboration with our clients.Key Responsibilities:Addressing client support inquiries effectively.Engaging with clients to understand and...
-
Travel Nurse RN
2 days ago
Cleveland, Ohio, United States HealthEcareers - Client Full timeJob Title: Travel Nurse RN - Post Anesthesia Care SpecialistWe are seeking a skilled Travel Nurse RN - Post Anesthesia Care Specialist to join our team at HealthEcareers - Client. As a Travel Nurse RN - Post Anesthesia Care Specialist, you will be responsible for providing high-quality patient care in a fast-paced Post Anesthesia Care Unit (PACU)...
-
Client Relations Specialist
2 weeks ago
Cleveland, Ohio, United States Tidewater Staffing Solutions Full timeWe are collaborating with Tidewater Staffing Solutions to identify a dedicated Client Relations Specialist. The Client Relations Specialist will handle and respond to service inquiries from clients and coordinate technician assignments effectively. This role involves taking calls from technicians, documenting completed tasks, and creating a comprehensive...
-
Client Relations Specialist
2 weeks ago
Cleveland, Ohio, United States Infinite Talent Solutions Full timeJoin Our Team as a Client Relations SpecialistInfinite Talent Solutions is seeking a driven and enthusiastic Client Relations Specialist to enhance our customer engagement efforts. The perfect candidate will possess a strong commitment to customer satisfaction and the ability to foster meaningful connections. This position entails reaching out to prospective...
-
Travel Nurse RN
4 days ago
Cleveland, Ohio, United States HealthEcareers - Client Full timeJob Title: Travel Nurse RN - Telemetry SpecialistHealthEcareers - Client is seeking a skilled Travel Nurse RN - Telemetry Specialist to join their team in Cleveland, Ohio.About the JobJob Type: Travel NursingSpecialty: TelemetryDiscipline: Registered Nurse (RN)The ideal candidate will have experience working in a Telemetry setting and be able to provide...
-
Client Support Specialist
2 weeks ago
Cleveland, Ohio, United States Staffing Solutions Enterprises Full timeCustomer Service Representative Location: Cleveland, OH (parking not provided) Pay: $20/hourly Hours: Second Shift Length: 3-6 months Staffing Solutions Enterprises is collaborating with our Cleveland client to fill 18 positions for customer service representatives. In this role, you will handle a high volume of inbound calls and deliver exceptional service...