Recreation Services Coordinator

3 days ago


Park City, Utah, United States Park City Municipal Corporation Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Recreation Services Specialist at the Municipal Athletic and Recreation Center (MARC). As a key member of our team, you will be responsible for providing exceptional customer service, maintaining the standards of our Recreation Department, and supporting the delivery of recreation programs and services.

Key Responsibilities
  • Provide welcoming and professional customer service to patrons, responding to inquiries and resolving issues in a timely and effective manner.
  • Prepare the facility for daily operations, ensuring a clean and safe environment for patrons and staff.
  • Register customers for classes and programs, collect payments, and maintain accurate records.
  • Complete shift checklists, reconcile daily transactions, and update patron waivers.
  • Stay up-to-date on program information and provide accurate information to patrons, serving as a resource for part-time staff.
  • Assist other departments with overflow work and contact City departments to resolve facility issues.
  • Enforce Recreation Center rules and policies, promoting a positive and inclusive environment.
  • Participate in the Recreation Team's efforts to deliver exceptional customer service and exceed community expectations.
Requirements
  • High school diploma or equivalent required.
  • Experience in customer service and cash handling.
  • Physical ability to patrol the facility, move equipment, and assist with programs and classes.
  • Knowledge of customer service practices and basic computer programs.
  • Ability to obtain and maintain CPR/First Aid/AED certifications.
  • Valid state driver's license.
Working Conditions
  • Occasional lifting and moving of up to 50 pounds.
  • Work in a climate-controlled facility with some outdoor work required.
  • Regular patrols to ensure patron safety and facility maintenance.
  • Occasional exposure to stressful situations.
  • Non-traditional working hours, including evenings, weekends, and holidays.
Compensation

$23.51-$29 hourly wage.



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