Assistant Manager, Men's Footwear

1 month ago

New York, New York, United States Neiman Marcus Group Careers Full time
About the Role

The Assistant Manager, Men's Shoes is a key leadership position that embodies the essence of exceptional customer service and team management. As a vital member of the Neiman Marcus Group Careers team, you will be responsible for driving sales growth, building strong relationships with customers, and fostering a positive work environment.

Key Responsibilities
  • Customer Service Excellence: Provide unparalleled customer service, ensuring that every interaction is personalized, attentive, and exceeds expectations.
  • Team Leadership: Lead and develop a high-performing team of sales associates, providing guidance, coaching, and feedback to drive sales growth and improve customer satisfaction.
  • Sales Performance: Analyze sales data, identify trends, and develop strategies to drive sales growth, increase customer loyalty, and improve overall business performance.
  • Operational Efficiency: Ensure seamless day-to-day operations, including inventory management, visual merchandising, and store maintenance, to maintain a high level of customer satisfaction and store appearance.
  • Collaboration and Communication: Foster strong relationships with colleagues, vendors, and customers, ensuring effective communication, collaboration, and problem-solving to achieve business objectives.
Requirements
  • Customer Focus: Possess a genuine passion for delivering exceptional customer service and building strong relationships with customers.
  • Leadership Experience: Proven track record of leading and developing high-performing teams, with a focus on sales growth, customer satisfaction, and operational efficiency.
  • Sales and Business Acumen: Strong analytical and problem-solving skills, with the ability to analyze sales data, identify trends, and develop strategies to drive sales growth and improve business performance.
  • Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, vendors, and customers.
  • Education and Certifications: Bachelor's degree from a four-year college or university, with a focus on business, marketing, or a related field.
What We Offer
  • Inclusive Benefits: Comprehensive range of benefits, including medical, dental, vision, disability, and life insurance, as well as paid parental leave, paid family leave, and adoption support.
  • Professional Development: Opportunities for career growth and development, including training, mentorship, and leadership development programs.
  • Competitive Compensation: Competitive salary and bonus structure, with opportunities for advancement and career growth.

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