Customer Service Representative

5 days ago


Tifton, United States Omega Ventures Full time

About Omega Ventures

We are a dynamic and innovative car dealership with a rich 70-year history. Our commitment to excellence and customer satisfaction has earned us a reputation as a trusted partner in the automotive industry.

Job Summary

We are seeking a highly motivated and customer-focused Service Assistant to join our team. As a Service Assistant, you will be the first point of contact for our customers, providing exceptional service and support to ensure a seamless experience.

Key Responsibilities

  • Customer Interaction
    • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
    • Build strong relationships with customers, understanding their needs and preferences to deliver personalized service.
  • Administrative Support
    • Assist with administrative tasks, such as scheduling appointments and managing customer records.
    • Support the team in maintaining accurate and up-to-date records, ensuring seamless communication and collaboration.
  • Team Collaboration
    • Work closely with the service team to ensure seamless communication and coordination.
    • Contribute to a positive and supportive team environment, fostering a culture of excellence and customer satisfaction.

Requirements

  • Education and Experience
    • Completed commercial training or equivalent experience.
    • Proven track record of providing exceptional customer service in a fast-paced environment.
  • Skills and Qualities
    • Excellent communication and interpersonal skills.
    • Ability to work in a team environment and build strong relationships with colleagues and customers.
    • Strong organizational and time management skills, with attention to detail and ability to multitask.


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