Customer Service Representative
5 days ago
About Omega Ventures
We are a dynamic and innovative car dealership with a rich 70-year history. Our commitment to excellence and customer satisfaction has earned us a reputation as a trusted partner in the automotive industry.
Job Summary
We are seeking a highly motivated and customer-focused Service Assistant to join our team. As a Service Assistant, you will be the first point of contact for our customers, providing exceptional service and support to ensure a seamless experience.
Key Responsibilities
- Customer Interaction
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Build strong relationships with customers, understanding their needs and preferences to deliver personalized service.
- Administrative Support
- Assist with administrative tasks, such as scheduling appointments and managing customer records.
- Support the team in maintaining accurate and up-to-date records, ensuring seamless communication and collaboration.
- Team Collaboration
- Work closely with the service team to ensure seamless communication and coordination.
- Contribute to a positive and supportive team environment, fostering a culture of excellence and customer satisfaction.
Requirements
- Education and Experience
- Completed commercial training or equivalent experience.
- Proven track record of providing exceptional customer service in a fast-paced environment.
- Skills and Qualities
- Excellent communication and interpersonal skills.
- Ability to work in a team environment and build strong relationships with colleagues and customers.
- Strong organizational and time management skills, with attention to detail and ability to multitask.
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