Customer Service Representative
4 days ago
Job Overview
Aaron's is seeking a highly skilled Customer Accounts Advisor to join our team. As a key member of our corporate retail store, you will play a vital role in serving our customers and driving business growth.
Key Responsibilities:
- Provide exceptional customer service and support to our customers, ensuring their needs are met and exceeded.
- Manage customer accounts, including resolving issues and addressing concerns in a timely and professional manner.
- Work closely with our sales team to drive sales growth and achieve business objectives.
- Develop and maintain strong relationships with customers, building trust and loyalty.
- Stay up-to-date with industry trends and developments, applying this knowledge to improve customer service and sales performance.
Requirements:
- Minimum to Maximum: This position is eligible for incentive pay based on performance.
- Strong communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- Excellent problem-solving and conflict resolution skills, with the ability to think critically and make sound decisions.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- High school diploma or equivalent required; degree in business, marketing, or a related field preferred.
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