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Customer Service Ambassador

3 weeks ago

Tuscaloosa, Alabama, United States Sam's Club Full time

Company Overview

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Sam's Club is a leading membership-based warehouse club that offers a wide range of products and services to its members. As a Retail Customer Service Associate, you will play a critical role in providing exceptional customer service and ensuring a positive shopping experience for our members.

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Salary and Benefits

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We offer a competitive hourly wage range of $16.00 to $23.00 per hour, with opportunities for performance-based bonuses and additional compensation in the form of premiums. Our benefits package includes health, financial, paid time off, and other perks to support your overall well-being.

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Job Description

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As a Retail Customer Service Associate, you will be responsible for running registers, supporting members through the self-checkout experience, and maintaining a clean and organized store environment. You will also be expected to provide exceptional customer service, resolve member complaints, and work effectively in a fast-paced environment.

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Required Skills and Qualifications

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To succeed in this role, you will need excellent communication and problem-solving skills, as well as the ability to multitask and work effectively in a team environment. Preferred qualifications include retail experience, operating front-end equipment, and working with mobile retail applications.

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Location

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This position is located at 1401 Skyland Blvd E, Tuscaloosa, AL 35405-4229, USA.