Guest Services Representative
5 days ago
We are seeking a friendly and approachable individual to join our team as a Front Desk Agent at Residence Inn Durango. As a key member of our front desk team, you will be responsible for providing exceptional guest service and creating memorable experiences.
About the Role:
- Offer personalized attention to guests, responding to their needs and requests in a prompt and courteous manner.
- Assist guests with local information, recommendations, and directions, enhancing their stay and overall experience.
- Process guest transactions, manage cash and credit transactions, and maintain accurate records.
- Demonstrate strong organizational skills, prioritizing tasks and managing multiple responsibilities.
Requirements:
- Previous experience in a customer-facing role, preferably in a fast-paced environment.
- Excellent communication and interpersonal skills, with the ability to build rapport with guests and colleagues.
- Basic computer skills, including proficiency in Microsoft Office and hospitality software systems.
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
Benefits:
- Competitive hourly rate of $16.00 - $16.50 per hour.
- Ongoing training and development opportunities to enhance your skills and career prospects.
- A supportive and dynamic work environment that encourages teamwork and collaboration.
- A comprehensive benefits package, including group insurance, paid time off, and company-matched 401(k) plan.
Location: Residence Inn Durango, CO
Salary Range: $16.00 - $16.50 per hour
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