Customer Service Liaison
3 weeks ago
Origin Point Brands is seeking a highly skilled Customer Solutions Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met, and resolving any issues that may arise.
Key Responsibilities- Respond to customer inquiries in a timely and professional manner, providing accurate and helpful information.
- Manage client-facing interactions, including quotations, purchase orders, and sales invoicing.
- Resolve product and service issues, ensuring customer satisfaction and loyalty.
- Collaborate with internal teams to ensure seamless communication and issue resolution.
- At least two years of relevant customer service experience.
- Highly proficient in MS Office, including Excel, Word, PowerPoint, and Outlook.
- Strong organizational and communication skills.
- Self-motivated and able to work effectively as part of a team.
- Ability to multi-task and prioritize assigned duties in a fast-paced environment.
Origin Point Brands is a global manufacturer and distributor of steel, aluminum, and other finished goods. We are a leader in the lawn & garden and metal fencing industries, with a strong commitment to customer satisfaction and employee development.
We offer a competitive salary, excellent benefits package, and opportunities for growth and advancement. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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Customer Service Liaison
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