Customer Service Liaison

3 weeks ago


Summerville, South Carolina, United States Origin Point Brands Full time
Job Overview

Origin Point Brands is seeking a highly skilled Customer Solutions Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met, and resolving any issues that may arise.

Key Responsibilities
  • Respond to customer inquiries in a timely and professional manner, providing accurate and helpful information.
  • Manage client-facing interactions, including quotations, purchase orders, and sales invoicing.
  • Resolve product and service issues, ensuring customer satisfaction and loyalty.
  • Collaborate with internal teams to ensure seamless communication and issue resolution.
Requirements
  • At least two years of relevant customer service experience.
  • Highly proficient in MS Office, including Excel, Word, PowerPoint, and Outlook.
  • Strong organizational and communication skills.
  • Self-motivated and able to work effectively as part of a team.
  • Ability to multi-task and prioritize assigned duties in a fast-paced environment.
About Us

Origin Point Brands is a global manufacturer and distributor of steel, aluminum, and other finished goods. We are a leader in the lawn & garden and metal fencing industries, with a strong commitment to customer satisfaction and employee development.

We offer a competitive salary, excellent benefits package, and opportunities for growth and advancement. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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