Quality Assurance Specialist

6 days ago


Grand Rapids, Michigan, United States Compass Group, North America Full time
Job Summary

This role is responsible for ensuring the quality and safety of supplied goods through the execution and maintenance of all QA programs, meeting state and Compass requirements. The ideal candidate will have a strong understanding of food regulations, including FDA, USDA, and industry practices.

Key Responsibilities:
  • Promote, enforce, and maintain quality assurance and safety reporting standards
  • Provide written feedback to unit managers and chefs regarding non-compliance observations
  • Work with managers to find solutions to QA challenges and crises
  • Liaise with clients, senior management, and unit managers and chefs on all QA issues
  • Participate in all back-of-house inspections and external audits
  • Train associates on all QA policies and procedures and maintain accurate records
Requirements:
  • Associate's degree
  • Experience with HACCP program development and ServSafe and third-party audits
  • Working knowledge of food regulations, including FDA, USDA, and industry practices
  • Strong data management, reporting, and technical writing skills
  • Proficient in MS Office applications, including Word, Excel, Visio, PowerPoint, and Outlook

Canteen is a member of Compass Group USA and is an equal opportunity employer. We are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.



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