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Insurance Customer Service Representative

2 months ago


Chicago, Illinois, United States Illinois Dept. of Employment Security Full time

Insurance Customer Service Representative Job Description

**About the Role**

We are seeking a highly skilled Insurance Customer Service Representative to join our team at the Illinois Dept. of Employment Security. As an Insurance Customer Service Representative, you will be responsible for establishing and maintaining strong relationships with insurance customers, providing prompt and accurate service, and educating customers about insurance options.

**Responsibilities**

* Establish insurance customer relationships and follow up as needed
* Provide friendly and accurate insurance customer service, including responding to inquiries and resolving issues
* Use a customer-focused approach to educate customers about insurance options and develop a deep understanding of their needs
* Continuously network to develop and sell insurance products to prospective customers
* Review policies to identify gaps and cross-sell existing customers based on their needs

**What We Offer**

* A dynamic and supportive work environment
* Opportunities for professional growth and development
* A competitive compensation package, including a base salary and monthly bonus incentive
* Paid time off and employer-funded profit-sharing retirement plan
* Health premium allowance and paid initial and ongoing training

**Requirements**

* Insurance experience and licenses preferred
* Excellent communication and customer service skills
* Ability to work in a fast-paced environment and meet deadlines

**How to Apply**

If you are a motivated and customer-focused individual with a passion for insurance, we encourage you to apply for this exciting opportunity.