National Service Officer

4 weeks ago


Richmond, Virginia, United States Wounded Warrior Project Full time
About the Role

We are seeking a highly skilled and compassionate National Service Officer to join our team at Wounded Warrior Project. As a National Service Officer, you will play a critical role in educating and advocating for warriors and their families as they pursue claims for injuries sustained during active duty military service.

Key Responsibilities
  • Develop relationships with DoD & DVA leadership to ensure timely and professional care and treatment of warriors and their families.
  • Represent veterans and their families before the DoD and DVA.
  • Prepare briefs for pending appeals located at the local VA Regional Office level.
  • Identify and review administrative errors and other documents for consideration for submission to Central Office.
  • Remain current with all VA and DoD laws, regulations, and benefits.
  • Maintain and update WWP case management electronic tracking systems.
  • Develop community support and speak on behalf of WWP.
  • Assist in collaborative efforts to support WWP programs.
  • Develop relationships to foster engagement with warriors and caregivers with WWP programs.
Requirements
  • Two years of experience as a veteran's benefits advocate. Equivalent VA or military benefits related experience may be considered in lieu of advocate experience.
  • Juris Doctorate may be substituted for the two years of experience as a veteran's benefits advocate.
Preferred Qualifications
  • Three years of experience as a veteran's benefits advocate.
  • Juris Doctorate.
What We Offer

We recognize the success of our mission depends on the efforts of our passionate, hard-working teammates. To help teammates remain focused on the warriors and families we serve, WWP offers a comprehensive benefits package that includes medical, dental, vision, life, AD&D, short-term disability, long-term disability, and an Employee Assistance Program. WWP also offers a 401(k)-retirement plan, a competitive PTO package, sick leave, family care leave, paid holidays, birthday holiday, education assistance, and bereavement leave.

The estimated hiring range for this position is between $68,812 - $86,016 annual base salary, subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive.



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