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Log Management and Analytics Solutions Engineer

2 months ago

Denver, Colorado, United States Dynatrace Full time
About the Role

We are seeking a highly skilled Log Management and Analytics Solutions Engineer to join our team at Dynatrace. As a key member of our sales engine, you will be responsible for providing exceptional technical support to our sales team and serving as a subject matter expert on Dynatrace and observability, with a specialization in Log Management and Analytics.

Key Responsibilities
  • Execute technical demos that showcase Dynatrace's unique approach to solving customer pain points.
  • Manage and execute proof of concepts (POCs) onsite and remotely, working closely with customers and internal teams.
  • Build and maintain strong relationships with customers, providing technical guidance and support throughout the sales cycle.
  • Collaborate with cross-functional teams, including innovation labs, expert services consultants, customer success managers, and marketing, to drive business growth and customer satisfaction.
  • Develop and deliver presentations, proposals, and other technical materials to customers and prospects, effectively communicating the value of Dynatrace's solutions.
  • Stay up-to-date with industry trends, technologies, and best practices, applying this knowledge to improve Dynatrace's products and services.
Requirements
  • Bachelor's degree in Computer Science or equivalent education or experience.
  • 3+ years of experience in the log management and analytics space, with expertise in tools such as Splunk, Elastic, or Sumo Logic.
  • Excellent communication and presentation skills, with the ability to articulate technical value to customers and prospects.
  • Strong problem-solving skills, with the ability to troubleshoot technical issues and manage multiple projects simultaneously.
  • Ability to travel up to 30% of the time, with occasional overnight stays.
Preferred Qualifications
  • Experience with query languages such as SQL, SPL, or KQL.
  • Knowledge of observability and log collectors/pipelines, such as FluentBit, OpenTelemetry, Cribl, and Logstash.
  • Experience with web technologies, including HTML, CSS, and JavaScript.
  • Programming/scripting skills, including Java,.NET, PHP, Go, and database management.
  • Advanced knowledge of Operating Systems, including Windows and Linux.
  • Experience with DevOps or Site Reliability Engineering practices.
  • Knowledge of cloud platforms, including AWS, Azure, or GCP.
  • Experience with modern technologies, such as containers, Kubernetes/OpenShift, serverless functions, and CI/CD pipelines.
  • Automation skills, including Ansible, Puppet, Terraform, etc.