Night Auditor

4 weeks ago


Port Saint Lucie, Florida, United States Residence Port St Lucie Full time

Job Summary:

The Night Auditor is responsible for the preparation and disposition of all Night Audit work. This role requires a high level of attention to detail and organizational skills to ensure accurate and efficient processing of financial transactions.

Responsibilities:

  • Register guests and make reservations
  • Prepare daily reports and balance transactions
  • Conduct security walks and maintain a safe and secure environment
  • Provide excellent customer service and respond to guest requests
  • Initiate and complete the End of Day process
  • Run all reports as required for Food and Beverage audit
  • Complete the Night Audit checklist for computer procedures daily
  • Maintain cashiering responsibilities as per Front Office procedures
  • Maintain Front Office computer system operation
  • Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m.
  • Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured
  • Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m.
  • Follow safety and emergency procedures
  • Maintain proper record keeping
  • Be familiar with all Aimbridge Hospitality's policies and house rules
  • Complete the initial direct bills daily and place on the Property Accountant's desk
  • Maintain radio contact with other associates during entire shift
  • Have a working knowledge of security procedures
  • Ensure associates are at all times attentive, friendly, helpful, and courteous to all guests, managers, and fellow associates
  • Prepare and distribute the Daily Flash Report as needed
  • Transfer the master or house accounts as necessary
  • Distribute work as directed by S.O.P.'s
  • Train any new Night Auditors as requested by management
  • Run morning reports according to Aimbridge Hospitality procedures
  • Assign delivery of newspapers daily
  • Deliver or assign delivery of Express Check-Out's
  • Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area
  • Handle items for Lost and Found according to the standard
  • Complete any reports as requested by management in a timely manner
  • Complete any miscellaneous duties as required
  • As applicable to the hotel, may assist guests with food orders and serve food and beverage items to guests in a friendly, professional, and timely manner
  • Attend meetings as required by management
  • Perform any other duties as requested by the Guest Services Manager or any other member of management

Company Overview:

Aimbridge Hospitality is a global leader in third-party hotel management, with a growing portfolio representing over 1,550 hotels in all 50 states and 22 countries.

Benefits:

  • Competitive benefits package including medical, dental, and vision coverage
  • Short-term and long-term disability income
  • Term life and AD&D insurance
  • Paid time off
  • Employee assistance program
  • 401k retirement plan

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