Part-Time Banking Associate
4 weeks ago
Riverland Federal Credit Union is seeking a part-time Floating Teller / MSR to join our Member Services team. The ideal candidate will possess exceptional organizational, problem-solving, communication, and customer service skills.
The Floating Teller / MSR will be responsible for assisting members and potential members with their credit union needs, explaining services, setting up new accounts, responding to problems, and directing members to the appropriate personnel. They will also be required to travel to designated branches to work as staffing and scheduling needs dictate.
Key Responsibilities:
- Process member financial transactions by posting transactions to member accounts, including deposits, withdrawals, and loan payments.
- Assist members with opening and closing accounts, answer questions about products and services, and resolve problems within their authority.
- Provide routine information concerning services, direct members to appropriate departments, and cross-sell credit union services.
- Comply with Bank Secrecy Act, OFAC, and USA PATRIOT Act requirements, including member identification, accurate completion of new account activity profiles, and reporting suspicious activities.
- Complete annual in-services on critically identified areas, including BSA, Compliance, Security, and Workplace Conduct.
- Perform miscellaneous tasks, including typing, filing, computer input, and answering the telephone.
Requirements:
- Minimum 1 month – 1 year of similar or related experience.
- High school education or GED.
- Previous experience in a credit union is a plus.
Additional Requirements:
- Must be legally authorized to work in the US.
- Must be willing to submit to and pass a criminal background check.
- Must be willing to submit to and pass a credit check.
- Must be bondable.
Riverland is an Equal Employment Opportunity Employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age, or disability.
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