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Insurance Claims Specialist
3 weeks ago
About Us
Tovmasyan Insurance Inc is a fast-growing and client-centric insurance agency located in Granada Hills, California. Our company prides itself on delivering exceptional service with a welcoming smile.
">Compensation
The annual base salary for this role is $65,000, plus commission and bonus opportunities.
">Job Summary
This on-site role involves ensuring our clients receive the attention and comprehensive support they need. As a positive force within our company, you'll contribute to our mission of fostering strong, long-lasting relationships with clients through personalized service and efficient solutions.
">Responsibilities
- Client Support: Provide assistance and support to policyholders regarding their insurance inquiries and service requests.
- Policy Management: Process policy modifications, renewals, and cancellations efficiently and accurately.
- Claims Assistance: Guide clients through the claims process, offering advice and clarifications as required.
- Relationship Building: Develop strong relationships with clients to ensure trust and satisfaction in services provided by the agency.
- Problem Solving: Address and resolve customer complaints with professionalism and a focus on customer satisfaction.
Requirements
- Licensing: Active California Property & Casualty License is required.
- Experience: Previous experience in customer service within the insurance industry is essential.
- Communication Skills: Strong verbal and written communication skills are needed.
- Customer Focus: A demonstrated ability to maintain a customer-first mindset to handle queries and provide solutions effectively.
- Problem-solving: Capable of thinking critically and providing applicable solutions to meet client needs.
- Organizational Skills: Must possess excellent organizational skills to manage and prioritize tasks efficiently.
- Computer Proficiency: Comfortable with using CRM systems and other related software tools.
Benefits
- Annual Base Salary + Commission + Bonus Opportunities
- Paid Time Off (PTO)
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Hands on Training
- Mon-Fri Schedule
- Retirement Plan
- Appreciation Lunches
- Career Growth Opportunities
- Family Friendly Agency
- Uncapped Earning Potential
- Monthly Bonuses
- Weekly Team Meetings
