Rooms Controller
2 weeks ago
We are seeking a highly organized and detail-oriented Rooms Controller to join our team at Marriott International Inc. As a Rooms Controller, you will be responsible for ensuring the smooth operation of our hotel's front desk and guest services.
Key Responsibilities- Assign rooms to guests based on their preferences and availability
- Pre-register designated guests and prepare key packets
- Organize and coordinate check-in and pre-registration procedures for arriving groups
- Review and track requests for room and check-out changes, and communicate status to staff
- Confirm reservations and cancellations
- Review out-of-order rooms daily and ensure rates match market codes
- Verify and adjust billing for guests
- File guest paperwork or documentation
- Set up and process guest check-ins and check-outs
- Activate room keys and secure valid payment
- High school diploma or equivalent required
- Less than 1 year of related work experience
- No supervisory experience required
- License or certification not required
- Education: High school diploma or G.E.D. equivalent
- Related Work Experience: Less than 1 year related work experience
- Supervisory Experience: No supervisory experience
- License or Certification: None
Marriott International Inc is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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Hotel Room Coordinator
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