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Patient Services Coordinator

2 months ago

Vidalia, Georgia, United States Amedisys Full time
About the Role

We are seeking a highly skilled and compassionate Patient Services Coordinator to join our team at Amedisys, a leading provider of home health, hospice, and high-acuity care. As a Patient Services Coordinator, you will play a critical role in ensuring the timely and efficient delivery of patient care services.

Key Responsibilities
  • Coordinate Patient Assessments: Ensure that patient assessment visits, including Oasis visits, are scheduled and performed in a timely manner.
  • Optimize Clinician Scheduling: Work collaboratively with field clinicians to ensure that they are assigned and scheduled in the most efficient geography, maximizing clinician efficiency and optimizing clinician capacity.
  • Manage Scheduling Issues: Manage calls from patients and field staff related to scheduling issues and refer clinical and performance-related issues to the clinical manager.
  • Communicate with Patients and Clinicians: Support clinical manager and work collaboratively to ensure timely communication with patients, clinicians, referral sources, business development team, and other office personnel.
  • Run Reports and Respond to Work Flow: Run all applicable reports and respond to work flow, taking appropriate actions to ensure the smooth delivery of patient care services.
  • Assist with Patient Transfers: Assist with internal or external transfer of patients between care centers and/or hospice services.
Requirements
  • High School Diploma or GED Equivalent: A high school diploma or GED equivalent is required for this role.
  • Experience in Scheduling or Healthcare Administration: One year of scheduling experience in a healthcare environment or one year of administrative experience in a healthcare environment is preferred.
About Amedisys

Amedisys is a leading provider of home health, hospice, and high-acuity care, dedicated to helping patients and families navigate the complex healthcare system. We are committed to providing compassionate, patient-centered care and are seeking a highly skilled and compassionate Patient Services Coordinator to join our team.