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IT Internship Opportunity

2 months ago

Erie, Pennsylvania, United States Parker Hannifin Corporation Full time
Job Summary

Parker Hannifin Corporation is seeking a highly motivated and detail-oriented IT Intern to join our team. As an IT Intern, you will be responsible for providing technical support and maintenance to our end-users and workstation environment.

Key Responsibilities
  • Provide best-in-class customer service to end-users
  • Install, maintain, and support hardware and software
  • Support end-users with advanced technical questions or problems
  • Identify, research, and resolve technical problems
  • Support a variety of IT processes and manufacturing applications
Requirements
  • Self-motivated and a self-starter
  • Ability to work in a fast-paced environment and manage multiple priorities
  • Strong customer service orientation
  • Proficiency in English language, including speaking, reading, and writing
  • Ability to apply innovative thinking toward problem resolution
  • Ability to handle sensitive information in a confidential manner
  • Strong written and verbal communication
  • Detail-oriented with excellent organizational and time management
  • Ability to work in a team environment
Preferred Qualifications
  • IT Service Management ticketing tool experience
  • ITIL Foundation certification
  • Microsoft Certified Professional certification
  • Microsoft Certified Solutions Expert certification
  • CompTIA A+ certification
Physical Demands
  • Ability to work for extended periods of time while sitting or standing
  • Ability to use hands and fingers for extended periods of time
  • Ability to perform repetitive motions for extended periods of time
  • Ability to lift and move equipment up to 30 pounds