Retail Sales Representative
4 weeks ago
Location
Not specified
Education Requirement
No formal education required
Travel Requirements
No travel required
Shift Schedule
Flexible
Industry Category
Retail
Position Summary
Are you enthusiastic about providing exceptional service to customers and eager to learn? As a Sales Associate, you will play a vital role in our retail operations. Our company offers competitive compensation (based on experience), performance bonuses, comprehensive benefits including health insurance, paid time off, and opportunities for career advancement. If you are dedicated to serving others and enjoy engaging with customers, we invite you to consider this position.
At DICKERSON TRANSPORTATION GROUP, we are a rapidly expanding, privately-owned organization committed to supporting our clients and communities. Our focus is on delivering solutions, maintaining strong relationships with our customers, and ensuring timely service.
Key Responsibilities:
- Welcome customers as they enter the store and uphold our customer service standards.
- Ensure a clean and organized work environment in accordance with company policies.
- Comply with all regulations regarding the sale of controlled products.
- Utilize the point-of-sale system and other equipment, such as cash registers and scanners, to process transactions.
- Handle payments in various forms including cash, checks, and credit/debit cards, ensuring accuracy and compliance with cash handling procedures.
- Assist customers with inquiries and resolve any pricing issues.
- Manage returns and exchanges following store policies.
- Help customers locate products and provide information as needed.
- Package purchased items appropriately.
- Balance cash register at the start and end of shifts to ensure accurate transactions.
- Prepare and serve food items as required.
- Assist in restocking and rotating merchandise as necessary.
- Perform additional duties as assigned.
Commitment to Service
- Strong customer service abilities.
- Effective verbal communication and listening skills.
- Proactive in anticipating customer needs.
- Ability to mentor and support new team members.
- Familiarity with company products and customer service policies.
- Gather customer feedback to improve services.
- Prioritize tasks effectively while managing a variety of responsibilities.
- Demonstrate a strong work ethic and seize opportunities.
- Value time management and efficiency.
- Achieve more in less time.
- Approach tasks with energy and a results-driven mindset.
Education & Experience:
- High school diploma or equivalent preferred, but not mandatory.
- Experience in customer service and sales is advantageous, but not essential.
- Basic mathematical skills are required.
- Familiarity with computers and point-of-sale systems is beneficial.
- Ability to stand and walk for extended periods.
- Must be able to lift and carry items weighing up to 15 pounds regularly and up to 40 pounds occasionally.
- Occasional bending, stooping, reaching, pushing, and pulling may be necessary.
- Willingness to work evenings, weekends, and holidays as needed.
- Ability to perform repetitive tasks over extended periods.
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