Customer Accounts Manager

2 months ago

Kosciusko, United States Aaron's Full time

We are Aaron's - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job - it is a career with purpose.Customer Accounts ManagerHiring Range Minimum to Maximum: $13.50 - 14.25. This position is also eligible for incentive pay based on performance.Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals. As a Customer Account Manager, you will strategically influence team performance to help our customers achieve their goals of ownership and assume a wide variety of job functions at the direction of the General Manager.Skills for Success Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership, multi-tasking, organizational, and negotiation/persuasion skills are essential. Like all Aaron's team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointmentsAssist General Manager with operational functions which include account recommendations, payment frequency and payment history to monitor accuracySecond up to the General ManagerBuild authentic customer relationships to support customers in their ownership goals and drive salesManage the collections process by counseling customers to gain timely lease/merchandise renewalsReview and close lease agreements, which includes confirming customer identification, collecting money and obtain customer signatures on lease agreementsContact customers who have not renewed merchandise agreementsMaintain customers contact over the phone and through home visitsUpdate customers information and maintain accuracyManage entire accounts staff to achieve daily, weekly and monthly accounts department goalsClean and certify merchandise in the cleaning station for all merchandise personally returnedComplete and maintain weekly vehicle maintenance sheet and route sheets dailyLoad, secure and protect product in company vehicleSafely operate company vehicleAssist the Sales Team as neededAny other reasonable duties requested by managementRequirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States)Ability to work schedule of hours varying from 8 am to 9 pmAbility to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dollyTwo years of college or two years of previous management experience preferredHigh School diploma or equivalent preferredExcellent interpersonal and communication skillsHigh energy with the ability to effectively perform all functions of the store and multitasking effectivelyProper telephone etiquetteUphold the Aaron's Brand and protect company assetsMaintain a professional appearanceProficient computer skillsAaron's Total RewardsOur team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes: Sundays off Employee assistance program Employee purchase program with exclusive discounts Physical and financial well-being programs Tuition reimbursement Employee Business Resource Groups 401(k) plan with contribution matching Paid time off, including vacation days, sick days, and holidays Life and disability insurance Medical, dental and vision insurance Paid paternal leave Stock purchase plans Pay on Demand **Benefits vary based on full- and part-time employment status.Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. About Aaron'sAt Aaron's we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada. Our customers shop at Aaron's for the same reason you should choose us for the next step in your career - our ability to positively influence people's lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today. Aaron's is committed to creating a diverse and inclusive work environment, celebrates our team members' differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class. Candidates who require accommodation during the recruitment process should contact hrsupport@aarons.com.Aaron's is an Equal Opportunity Employer.#LI-Onsite#Indeed-Full-TimeOther details Job Family Corporate Retail Store Job Function Store Associate Pay Type Hourly Apply Now

  • Customer Accounts Manager

    3 weeks ago

    Kosciusko, Mississippi, United States Aaron's Full time

    Customer Accounts ManagerAarons is seeking a highly skilled and motivated Customer Accounts Manager to join our team. As a key member of our accounts department, you will be responsible for driving the success of our stores by leading the customer accounts team and achieving company standards for collections and lease renewals.Key Responsibilities:Lead the...

  • Customer Accounts Manager

    2 months ago

    Kosciusko, Mississippi, United States Aaron's Full time

    About the RoleAaron's is seeking a highly skilled and motivated Customer Accounts Manager to join our team. As a key member of our customer accounts department, you will play a critical role in driving the success of our stores by leading the customer accounts team and achieving company standards for collections and lease renewals.Key...

  • Customer Accounts Manager

    2 months ago

    Kosciusko, United States Aaron's Full time

    Customer Accounts Manager Hiring Range Minimum to Maximum: $13.50 - 14.25. This position is also eligible for incentive pay based on performance. Aaron’s Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals. As a Customer...

  • Manager Trainee

    2 months ago

    Kosciusko, United States Tower Loan Full time

    Current job opportunities are posted here as they become available. At Tower Loan, we believe in developing leaders. In 10-12 months , our full-time Manager Development Program will give you the knowledge, skills, and abilities to effectively provide an essential service for customers and become a leader in consumer finance. No previous experience is...

  • Business Development Manager

    2 months ago

    Kosciusko, Mississippi, United States Wendy's Full time

    About the RoleWe are seeking a highly motivated and experienced Business Development Manager to join our team at Wendy's. As a key member of our leadership team, you will be responsible for overseeing the operations of one of our restaurants, driving sales growth, and ensuring exceptional customer experiences.Key ResponsibilitiesLeadership and Management:...

  • Restaurant Operations Manager

    1 month ago

    Kosciusko, Mississippi, United States Wendy's Full time

    Lead a Thriving Wendy's RestaurantBecome a respected leader in the quick-service industry by managing a Wendy's restaurant. With over 6,600 locations worldwide, Wendy's is a leading brand that values community and customer experience. If you're motivated by the prospect of running a large-scale business, Wendy's is the ideal place to grow your career.Key...

  • Consumer Loan Specialist

    4 weeks ago

    Kosciusko, Mississippi, United States 1st Heritage Credit Full time

    Job Title: Consumer Loan SpecialistWe are seeking a highly motivated and customer-focused Consumer Loan Specialist to join our team at 1st Heritage Credit. As a Consumer Loan Specialist, you will play a critical role in assisting customers with their financial needs and providing exceptional customer service.Responsibilities:Assist customers with loan...

  • Consumer Loan Representative

    2 weeks ago

    Kosciusko, Mississippi, United States 1st Heritage Credit Full time

    Job Title: Consumer Loan SpecialistAt 1st Heritage Credit, we're committed to providing exceptional customer service and helping our customers achieve their financial goals. As a Consumer Loan Specialist, you'll play a vital role in our team's success by assisting customers with their lending needs and providing personalized support.Responsibilities:Provide...

  • Consumer Loan Specialist

    2 weeks ago

    Kosciusko, Mississippi, United States 1st Heritage Credit Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Consumer Loan Specialist to join our team at 1st Heritage Credit. As a Consumer Loan Specialist, you will play a critical role in assisting customers with their personal loan needs, providing exceptional customer service, and driving business growth.Key ResponsibilitiesGreet and assist every...

  • Consumer Loan Specialist

    1 month ago

    Kosciusko, Mississippi, United States CURO Financial Technologies Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Consumer Loan Specialist to join our team at CURO Financial Technologies. As a Consumer Loan Specialist, you will play a critical role in assisting customers with their financial needs, providing exceptional customer service, and driving business growth.Key ResponsibilitiesAssist customers...

  • Consumer Loan Representative

    5 days ago

    Kosciusko, Mississippi, United States 1st Heritage Credit Full time

    Job Summary:We are seeking a highly motivated and customer-focused Consumer Loan Specialist to join our team at 1st Heritage Credit. As a Consumer Loan Specialist, you will play a vital role in assisting customers with their personal loan needs, providing exceptional customer service, and driving business growth.Key Responsibilities:Greet and assist every...

  • Sales Floor Associate

    3 weeks ago

    Kosciusko, Mississippi, United States Dollar Tree Full time

    Job DescriptionDollar Tree is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.Key ResponsibilitiesAssist with the complete operations of assigned store, in conjunction with assigned tasks and duties.Contribute to the merchandising of the store.Fully cross-trained to assist with...

  • Sales Floor Associate

    1 month ago

    Kosciusko, Mississippi, United States Dollar Tree Full time

    Job DescriptionDollar Tree is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.Key ResponsibilitiesAssist with the complete operations of assigned store, in conjunction with assigned tasks and duties.Contribute to the merchandising of the store.Fully cross-trained to assist with...

  • Executive Director

    4 weeks ago

    Kosciusko, Mississippi, United States Aaron's Full time

    Manager Compensation Range:$50,000 - $100,000 per year. This position has a performance-based bonus structure. At Aaron's, we prioritize building strong relationships with our customers, providing a personalized experience that helps them achieve their goals of owning their own business. As a General Manager, you will be responsible for leading a team of...

  • Sales Associate

    4 weeks ago

    Kosciusko, Mississippi, United States Citi Trends Full time

    Job SummaryCiti Trends is seeking a highly motivated and customer-focused Store Sales Associate to join our team. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with visual merchandising and inventory management.Key...

  • Sales Floor Representative

    6 days ago

    Kosciusko, Mississippi, United States Citi Trends Full time

    Key Responsibilities:As a Store Sales Associate at Citi Trends, you will be responsible for providing exceptional customer service, including greeting customers, adhering to fitting room policies, and handling cash, checks, and credit cards correctly. You will also be responsible for calling out prices for customers, bagging merchandise efficiently, and...

  • Store Sales Associate

    4 weeks ago

    Kosciusko, United States Citi Trends Full time

    Citi Trends - 0106 Citi Trends, 180 Parkway Plaza [Sales Associate / Team Member] As a Store Sales Associate at Citi Trends, you'll: Provide proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, etc; Call out prices for customer when ringing register transaction; Bag merchandise efficiently when completing a...

  • Consumer Lending Sales Specialist

    21 hours ago

    Kosciusko, United States Advance America Full time

    Address: 200 Veterans Memorial Dr., Ste. D, Kosciusko, Mississippi, United States - 39090If your skills, experience, and qualifications match those in this job overview, do not delay your application.Bi-Lingual Spanish is a plus!!Since 1997, Advance America has helped millions of hardworking people with a variety of personalized financial solutions. We are a...

  • Consumer Lending Sales Specialist

    2 days ago

    Kosciusko, United States Advance America Full time

    Address: 200 Veterans Memorial Dr., Ste. D, Kosciusko, Mississippi, United States - 39090Bi-Lingual Spanish is a plus!!Since 1997, Advance America has helped millions of hardworking people with a variety of personalized financial solutions. We are a nationally recognized, fully licensed financial services company with over 800 locations and online lending...

  • Retail Sales Representative

    4 weeks ago

    Kosciusko, Mississippi, United States DICKERSON TRANSPORTATION GROUP Full time

    Job OverviewLocationNot specifiedEducation RequirementNo formal education requiredTravel RequirementsNo travel requiredShift ScheduleFlexibleIndustry CategoryRetailPosition SummaryAre you enthusiastic about providing exceptional service to customers and eager to learn? As a Sales Associate, you will play a vital role in our retail operations. Our company...