Bakery Department Team Trainer

3 weeks ago

Columbus, Ohio, United States Whole Foods Market Full time
Job Summary

The Team Trainer supports high engagement, productivity, and retention of New Members by organizing and delivering quality training on their home team. This role works in partnership with Team Leadership, the Store Trainer, Team Member Services Generalists, and other qualified Team Members to ensure the high-quality, timely completion of New Member Connections for New Members.

Key Responsibilities
  • Deliver and coordinate training programs for New Members and ongoing store and team training.
  • Work within training deadlines and goals, ensuring successful completion of training programs.
  • Coordinate with Team Leaders and the Store Trainer to schedule New Member training during their first four shifts.
  • Communicate regularly with New Members, Team Leadership, and the Store Trainer on the timely completion of New Member Connections.
  • Facilitate team-specific operational training for Team Members, including Operational Learning Pathways and team-specific program rollouts.
  • Attend Team Trainer meetings, as scheduled.
  • Model constant food safety, sanitation procedures, and occupational safety.
  • Train Team Members on customer service standards and provide timely feedback.
  • Train Team Members on new products, their differentiation, sales tactics, and department placement.
  • Practice and model proper care, use, and maintenance of team equipment and PPE.
  • Complete the Team Trainer Operational Learning Pathway, Team Trainer Certification, and other assigned training.
  • Maintain engagement with all communication platforms and familiarize themselves with the Store Training Roles Handbook.
  • Organize, track, report, and maintain accurate training records using Whole Foods Market's learning systems.
Requirements
  • 6 months of Whole Foods Market experience (or equivalent retail training experience).
  • Ability to lift 50 pounds.
  • Ability to work in wet and/or cold environments.
  • Ability to work a flexible schedule including nights, weekends, and holidays as needed.
  • Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.

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