Commercial Trainer

1 month ago

Columbus, Ohio, United States FCBank Full time
Job Overview

FCBank is seeking a highly skilled Commercial Trainer to join our team. As a key member of our Training and Development department, you will play a critical role in enhancing the skills and knowledge of our commercial lending and services teams.

Key Responsibilities
  • Design and deliver training programs for commercial lending operations, including online modules and workshops.
  • Lead interactive training sessions using role-playing and case studies, employing in-person, virtual, and blended learning methods.
  • Evaluate program effectiveness through assessments and feedback, identifying areas for improvement based on participant input and industry trends.
  • Stay updated on commercial lending trends, regulations, and best practices, providing expert support for complex lending issues.
  • Collaborate with stakeholders to analyze training needs and develop targeted programs.
  • Maintain records and generate reports to highlight program effectiveness and improvement areas.
Requirements
  • Bachelor's degree in education, instructional design, or a related field.
  • Strong communication and social skills, with the ability to write and speak optimally both one-on-one and before groups of clients or employees.
  • Proficiency in using telephone systems, digital literacy, and core transaction systems.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Benefits
  • Medical, dental, vision, and life insurance.
  • 401K with company match and profit-sharing program.
  • Paid time off and recognized holidays.
  • Leave policies.
  • Voluntary benefit options.
  • Employee assistance program.
  • Employee health and wellness program.
  • Special loan and deposit rates.
  • Gradifi student loan paydown plan.
  • Rewards and recognition programs.

FCBank is an equal opportunity employer and all applicants are considered based on qualifications without regard to sex, race, color, ancestry, religious creed, national origin, sexual orientation, gender identity, physical disability, mental disability, age, marital status, disabled veteran or Vietnam era veteran status.

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