Customer Experience Specialist

3 weeks ago


Lincoln, Nebraska, United States Cygnus Management Group Inc Full time

About Cygnus Management Group Inc

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Cygnus Management Group Inc is a leading promotional marketing firm based in Rhode Island, with a proven track record of success in the Northeast market. Our team provides exceptional customer service while driving sales growth and developing new markets for our prestigious clientele.

We are currently seeking an experienced professional to fill a Sales Associate/Customer Service role for our Verizon FiOS and T-Mobile campaigns. In this role, you will be responsible for executing on-site field marketing campaigns and delivering exceptional customer experiences that meet or exceed customer expectations.

Key Responsibilities:

  • Develop and execute customized on-site field marketing campaigns to drive sales results.
  • Collaborate with corporate/field marketing managers to determine strategic programs and initiatives for various market segments.
  • Provide coordination and project management to ensure campaign success and high levels of attendance.
  • Deliver exceptional customer experiences that meet or exceed customer expectations.
  • Offer feedback and suggestions to improve customer relations and sales performance.

Requirements:

  • A minimum of 1-2 years' experience in field sales, marketing, customer service, territory development, retail, investment, or financial services is preferred but not required.
  • An understanding of sales fundamentals, including product positioning, pricing, market research, and distribution.
  • An outgoing personality with expertise in developing client and consumer relationships.
  • A strong work ethic and ability to communicate effectively.

Benefits:

  • Paid training program to help you succeed in your role.
  • Company-paid travel opportunities.
  • Market-competitive pay structure, including base salary, weekly bonuses, and incentives.
  • Rapid upward mobility within the company.
  • Community involvement and charitable opportunities.

The estimated annual salary for this position is around $50,000-$70,000, depending on experience and performance. We offer a fun, high-energy work environment with no cubicles, allowing you to collaborate closely with your colleagues.



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