Patient Service Specialist

2 months ago


Sayre, United States Guthrie Full time
{"Position Summary": "As a Patient Service Specialist in our Pediatrics department, you will provide exceptional front office support to our patients and families. Your primary responsibility will be to ensure a positive and efficient experience for our patients, from greeting them upon arrival to scheduling appointments and handling billing and insurance-related tasks.", "Key Responsibilities": "
  • Provide exceptional customer service to patients and families, responding to their needs in a timely and professional manner.
  • Schedule appointments and maintain accurate patient records, ensuring that all necessary information is up-to-date and secure.
  • Handle billing and insurance-related tasks, including verifying patient eligibility and completing necessary forms and paperwork.
  • Work collaboratively with our healthcare team to ensure seamless communication and coordination of patient care.
  • Perform other duties as assigned, including participating in quality initiatives and contributing to a positive and productive work environment.
", "Requirements": "
  • High school diploma or equivalent required; medical office experience and knowledge of medical terminology preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, families, and healthcare team members.
  • Ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment.
  • Strong attention to detail and organizational skills, with the ability to maintain accurate records and ensure compliance with regulatory requirements.
", "About Guthrie": "Guthrie is a leading healthcare organization dedicated to providing exceptional patient care and service. Our team of healthcare professionals is committed to delivering high-quality, patient-centered care in a supportive and collaborative environment.", "Language": "en-US"}

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