Import Operations Lead

6 hours ago


Forest Park, Georgia, United States STG Logistics Full time
Job Overview

As a key member of the STG Logistics team, the Import Operations Lead plays a critical role in ensuring the smooth execution of import processes. This role requires strong leadership skills, excellent communication abilities, and a keen eye for detail.

Key Responsibilities
  • Manage import customer manifests, ensuring accurate shipping details and timely updates.
  • Trace incoming import shipments and update systems accordingly.
  • Verify the accuracy of clearance documents and update Customs releases.
  • Respond to customer inquiries regarding shipment status and resolve operational import issues.
  • Mentor new employees within the import coordination function.
  • Act as liaison between customers and warehouse operations for physical freight details.
  • Develop constructive working relationships with colleagues and maintain them over time.
  • Perform other duties as assigned.
Requirements
  • Knowledge of import principles and methods, including relative costs and benefits.
  • Excellent communication skills, with the ability to communicate effectively with customers, vendors, and employees.
  • Strong Microsoft Office skills, including Outlook, Word, Excel, and PowerPoint.
  • Excellent problem-solving skills and hands-on proficiency with WMS software.
  • Demonstrated ability to work in a fast-paced environment.
  • High school diploma or equivalent required; Bachelor's degree preferred.
  • 2-4 years of logistics experience, including mentoring experience, preferred.
  • English (reading, writing, verbal) and Spanish (desirable but not required).
What We Offer
  • 8 paid holidays and 1 additional floating Diversity Day.
  • PTO program based on role and tenure, starting at 15 days.
  • Incentive Bonus Program based on role within STG.
  • Comprehensive Benefits, including Medical, Vision, and Dental Insurance Options.
  • 401K program with Employer match.
  • Wellness programs.
  • Additional benefits, including recognition program, financial education, and engagement activities.


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