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Hospital Dining Operations Lead

2 months ago

Grafton, Wisconsin, United States Advocate Health Full time
Job Title: Food Service Manager

We are seeking a highly skilled and experienced Food Service Manager to oversee the daily operations of our food service department at Advocate Health.

Key Responsibilities:
  • Provide leadership and guidance to food service staff, ensuring high-quality food and exceptional service to patients and customers.
  • Monitor and adjust department operations to ensure efficient and timely service, maintaining appropriate staffing levels and productivity.
  • Assist with human resource responsibilities, including interviewing and selection of new employees, staff development, and employee morale.
  • Maintain a quality food production operation, ensuring food is prepared and served safely and efficiently.
  • Act as a resource person, resolving problems and providing training in food preparation, safety, and sanitation.
Requirements:
  • ServSafe Food Handler certification issued by the National Restaurant Association is required within 1 year.
  • High School Graduate
  • Typically requires 3 years of experience in food preparation, service techniques, cashiering, and sanitation standards in a large hospital or hotel/restaurant food service environment.
Preferred Qualifications:
  • Strong knowledge of food service from within a hospital, restaurant, or related environment.
  • Excellent customer service skills and communication skills to effectively interact with a variety of people.
  • Ability to read and understand written and oral communications.
  • Self-directed, able to work independently and make decisions with minimal supervision.
  • Ability to maintain a friendly and cheerful demeanor, reflecting the culture of healing.
  • Excellent phone etiquette.
  • Strong knowledge and understanding of food/drug interactions and food allergens.
  • Good organizational and time management skills.
  • Intermediate computer skills in Microsoft Office or similar products.