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Dental Office Manager
2 months ago
Ideal Dental is a rapidly growing dental group in North America, founded in 2008 by clinicians who are passionate about delivering exceptional patient care. Our patient-centric model is built on a culture of innovation, learning, and growth.
Job SummaryWe are seeking an experienced Dental Office Manager to join our team. As a key member of our operations team, you will be responsible for managing the day-to-day activities of our dental office, ensuring seamless patient experiences, and driving business growth.
Key Responsibilities- Operations Management: Oversee all aspects of office operations, including staff scheduling, patient flow, and inventory management.
- Patient Service: Handle patient complaints and concerns, ensuring exceptional customer satisfaction and loyalty.
- Staff Development: Foster a positive work environment, promoting teamwork and employee engagement.
- Financial Management: Audit patient accounts, manage billing and collections, and maintain accurate financial records.
- Treatment Planning: Present treatment plans to patients, addressing financial obstacles and ensuring informed decision-making.
- Reporting and Analysis: Prepare daily and monthly reports, analyzing office performance and identifying areas for improvement.
- Leadership Experience: Minimum 2 years of management experience in a dental office or related field.
- Communication Skills: Excellent verbal and written communication skills, with the ability to connect with patients and staff.
- Problem-Solving: Strong problem-solving skills, with the ability to analyze complex situations and develop effective solutions.
- Technical Skills: Proficiency in dental software and office management systems.
- Competitive Compensation: Attractive salary and bonus structure.
- Benefits Package: Comprehensive medical, dental, and vision insurance, as well as 401(k) and employee assistance programs.
- Professional Development: Opportunities for growth and advancement within the company.
