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Customer Service Representative for Amazon Locker+
2 months ago
As a Customer Service Representative at Amazon Locker+, you will be part of a dedicated team focused on providing a seamless experience for customers picking up and returning packages at our Locker+ locations. We seek individuals who are passionate about delivering exceptional service, possess a positive attitude, and can adapt to a dynamic work environment.
Key Responsibilities- Receive, pick, and stow customer orders while processing returns and preparing items for delivery.
- Assist customers by addressing their inquiries and providing solutions.
- Engage in problem-solving scenarios to enhance customer satisfaction.
- Maintain a clean, safe, and organized workspace.
- Oversee operations at a Locker+ location, including opening and closing procedures.
- Utilize technology such as smartphones and handheld devices for sorting, scanning, and preparing orders.
- Receive deliveries from trucks.
Candidates should be able to:
- Lift up to 49 pounds, with or without reasonable accommodation.
- Stand and walk for shifts lasting up to five hours, with or without reasonable accommodation.
- Use carts, dollies, hand trucks, and other equipment to move items.
- Navigate stairs when necessary.
- Be available for part-time work between 8:30 a.m. and 9:30 p.m., with variable schedules.
At Amazon Locker+ locations, you can expect:
- Safety: We prioritize your safety by providing secure working conditions.
- Surroundings: Work behind a counter, interacting with customers in a variety of settings.
- Activity: Remain active throughout your shift, assisting customers and managing packages.
- Comfort: Enjoy a climate-controlled work environment.
- Noise Level: Experience minimal sound levels typical of a retail space.
- Dress Code: Wear comfortable, closed-toe shoes, with specific safety footwear required in certain areas.
We offer a variety of jobs that cater to different lifestyles, with competitive pay and a focus on work-life balance. Here are some benefits:
- Flexible Scheduling: Choose from full-time, reduced-time, or part-time hours, with opportunities for additional shifts.
- Shift Options: Work during hours that suit you, including overnight, early morning, day, evening, and weekends.
- Anytime Pay: Access up to 70% of your earnings immediately after your shift (for select employee groups).
Our facilities are modern and well-organized, emphasizing safety and teamwork:
- State-of-the-Art Facilities: Work in clean, efficient environments.
- Safety First: We provide protective gear and share safety tips daily.
Be part of an inclusive culture that values diversity and teamwork:
- Inclusive Culture: Participate in various DEI programs and affinity groups.
- Collaborative Environment: Work with supportive teams that foster a positive atmosphere.
- Skill Development: Learn to use the latest technology, including handheld devices and robotics.
We are dedicated to supporting your career goals:
- Comprehensive Benefits: Enjoy a range of benefits including healthcare and savings options.
- Career Advancement: Access free training and development programs, with tuition support available for select employee groups.
Discover the many reasons to consider a career with Amazon.